One Big Team Bulletin
ISSUE 8
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Editor's Note Welcome to the eighth issue of the One Big Team Bulletin. We loved bringing together your healthy and happy news from around the world. Thank you to everyone who submitted the fantastic stories in this edition, we hope you enjoy reading! If you would like to feature your team’s news, achievements or highlights in the next edition – please message us on WeCom or email groupcommunications@hh.global
A little bit about the H&H Group Communications Team...
Annabel Jenkins PR & Communications Manager I’ve been in my role as Global PR & Communications Manager for just over a year now and have loved working with H&Hers from all over the world. It’s great to get involved in all things communications from H&H World Community Day, to our quarterly financial results announcements and H&H Sustainability Report. Amy Greenall Content Specialist & Copywriter I joined H&H Group in February and I specialise in copywriting and content – from LinkedIn posts, to writing articles and planning events. My favourite project to date was managing Global Wellness Week, it was lovely to see everyone coming together as One Big Team.
Aaisha Memon Graphic designer
I’m a creative powerhouse raised in Dubai and specialise in all things design, from art direction to conceptualisation. I joined H&H Group recently and am based in the London office. So far, I have thoroughly enjoyed designing assets for Global Wellness Week & working on this issue of the OBT Bulletin.
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Contents 01 Top Stories 02 Marketing & Brand News 03 Innovation & Research
04 Sustainability Progress
05 People & Culture
06 H&H in the News
Pages 5-12
Pages 13-24
Pages 25-32
Pages 33-38
Pages 39-50
Pages 51-60
H&H Group drives forward ESG ambitions with commitment to science-based emissions reduction targets Swisse Italy unveils new sustainable packaging to help reduce plastic usage in products Swisse Asia teams up with Enterprise Singapore to launch a new, innovative sustainable packaging solution
Swisse Italy unveils new Beauty Campaign and launches on TikTok Biostime Australia team attend HMO Nutrition Event H&H expands PNC segment with the launch of Zesty Paws in the UK Aurelia London launches new collagen shots in the UK Zesty Paws and Solid Gold win "most engaging booth” at largest Pet Show in the US Zesty Paws and Solid Gold expand retail distribution in the US Swisse Australia launches Movement Campaign featuring the new Swisse Ultiboost Fast Acting Vitamin D3 Swisse Australia targets millennial consumers with new gummies campaign H&H participates in China’s first pet food conference Good Goût launches four new exciting innovations this year
H&H Research team attends the annual meeting of the European Society for Paediatric Gastroenterology, Hepatology and Nutrition (ESPGHAN) H&H holds appointment ceremony in China for H&H Scientific Advisory Committee (H&H SAC) Swisse opens new Innovation Kitchen in Melbourne, Australia Biostime China’s Guangdong Probiotics and Maternal and Child Health Engineering Technology Research Centre recognised for technological innovation efforts H&H attends global nutraceutical conference, Nutrify C-Suite Summit
Global Wellness Week Highlights Swisse Reaches AUD$1 Billion in Sales Biostime achieves approval from new national GB standards on four IMF series H&H launches Sustainability Report 2022
Our GABA Culture redefined
Australia & New Zealand PR Coverage China PR Coverage
Getting to know: Dominic Melliss Actions Speak Loud Nominations and H&H Hero Awards Global H&H Heroes Winners 2022
Other Global PR Coverage North America PR Coverage
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Top Stories
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Marketing & Brand News
At H&H, our unique portfolio of products is anchored in core health and wellness trends to support the wellbeing of our consumers, with a focus on our H&H wellbeing pillars of Nutrition, Movement and Mind.
Innovation & Research
Sustainability Progress
People & Culture
Akash Bedi, H&H Group CEO Akash Bedi, H&H Group Interim CEO and Chief Strategy & Operations Officer
H&H in the News
Top Stories
Top Stories
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Global Wellness Week Highlights
Team members from around the world got involved in initiatives that support our three wellness pillars: Nutrition, Movement and Mind and took time to reflect on different aspects of wellness and how we can all live healthier lives. We had sports clubs in China, Sound Bathing in London, a Zumba class in Thailand, working with charity partners in Hong Kong – to name a few! A special thank you to our local P&C teams for making this happen. It was fantastic to see everyone come together and support Global Wellness Week across our offices. In June, 998 of our One Big Team celebrated Global Wellness Week, an extension of Global Wellness Day which took place on Saturday 10th June.
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Top Stories 9
Swisse Reaches AUD$1 Billion in Sales Swisse has surpassed AUD $1 Billion in global sales. Founded in Australia in 1969 by explorer Kevin Ring, Swisse joined H&H Group in 2015 to facilitate its global expansion, launching into China and Italy in 2016, later followed by other regions such as Hong Kong, Malaysia, Indonesia, India, Thailand, Taiwan, Brunei, Vietnam, Sri Lanka and the UAE. The across key subcategories including Beauty from Within, Detox, Muscle Support and Recovery, Heart Health and Circulation, and Stress, Mood & Sleep. Swisse is also China’s no.1 online vitamin, herbal and mineral supplements (VHMS) brand (in joint health, beauty, immunity, women’s health, detox, multivitamin and heart
health), no.1 beauty supplement brand in Singapore and no.1 hair and skin nutrition brand in Italy. Looking ahead, Swisse will focus on
brand is now present in over 16 markets and holds leading positions across the world including no.1 multivitamin brand in Australia and either no.1 or no.2 brand
Akash Bedi, Interim CEO and Chief Strategy & Operations Officer says, "By utilising H&H's research and development centres and key partnerships, Swisse is now recognised for its natural ingredients that have been backed by science, which has led to the brand securing no.1 positions and huge success in both our stronghold – mainland China and Australia – and new markets.” Looking ahead, Swisse will focus on expansion, innovation and leveraging successful product strategies to retain its leading position around the world and elevate the brand's product portfolio.
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Biostime achieves approval from new national GB standards on four IMF series
H&H launches Sustainability Report 2022
Three major series of our Biostime infant formula have successfully passed the new national standard registration in China: Biostime Pi-Star, Biostime Organic Milk (Healthy Times), Biostime Goat Milk (Cute Betty's Care). These follow the Biostime Alpha Star infant formula series, which was approved in February this year, to
obtain national certification in line with the new regulations. The new national food safety standards for infant formula, led by the National Health Commission in China, came into effect on 22nd February 2023 and see the domestic milk powder industry enter a new stage of high- quality development with quality improvement at its core.
In April, we published our 2022 Sustainability Report. An integral part of our global strategy, last year we made significant strides in accelerating our efforts to deliver on our short- and long-term goals around sustainability. This will enable long-term business growth that benefits our team members, stakeholders, communities, and the planet. Some notable achievements
include the launch of cutting-edge products that support health and wellness for the whole family including pets. In addition, 98% of our packaging is now recyclable, biodegradable or compostable. We've also strengthened our sustainability governance with the launch of an ESG Committee and activated our diversity, equity and inclusion vision for the future.
The full report can be read here
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Top Stories
Marketing & Brand News
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For me, it's really important to promote things that are accessible to everyone, and Swisse makes high-quality products that I genuinely trust.
Innovation & Research
Sustainability Progress
People & Culture
Jesinta Franklin, Swisse Australia Ambassador
H&H in the News
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Marketing & Brand News 16
Swisse Italy unveils new Beauty Campaign and launches on TikTok
Biostime Australia team attend HMO Nutrition Event
The Biostime team in Australia attended a very successful HMO Educational Nutrition Event in May. The event, hosted in Melbourne, is aimed at clinicians in the maternal and pediatric space and offered the chance for the Biostime team to increase credibility with healthcare professionals, drive key leadership engagement and brand awareness. There were 170 attendees in total and key discussion points included innovation, pre-term RTF, HMO ingredient prevalence in standard formula, other novel ingredient usage, and shifting maternal mental health standards of care. Key opinion leaders in this space were also present, including Dr Maurizio Pacilli, Dr Marcel Nold, Joel Sadowsky, Heather Gilbertson and Joanna McMillan. The team received positive feedback including from key H&H Group customers, the Royal Children’s Hospitals in Victoria, Australia. They noted that our presence at the event “showed our commitment to science”.
Swisse Italy launched their multichannel beauty campaign in March with successful coverage across TV and new digital platforms. The “Your Beauty Comes from Within” campaign saw the number 1 best-selling product in the Italian Beauty market for hair and nails, Swisse Hair Skin Nails, surpass 10% volume of growth across all channels. Swisse Collagen Diamond also gained 27% growth compared to 2022. The team also saw a successful launch on TikTok, a first for the brand, to drive engagement and exposure for the two new beauty gummies: Collagene Marino (Marine Collagen) for skin, and Aceto di Sidro di Mele (Apple Cider Vinegar), which have been developed to detoxify the body. The Sales and Marketing Teams supported the launch with both online and offline activities including pop-up materials for visibility in-store.
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H&H expands PNC segment with the launch of Zesty Paws in the UK
Aurelia London launches new collagen shots in the UK
H&H has expanded its pet nutrition and care presence in the UK, the Group's first step in its expansion of the segment into Europe. The best- selling pet supplement brand Zesty Paws, which provides high-quality, functional products for both cats and dogs, is now available in the UK via Amazon. Mike Rondas, CEO for Europe, H&H Group comments: “We know that Zesty Paws can bring
transformative supplementation to pets worldwide, bringing efficacious solutions, powered by branded ingredients and in an easy-to-give soft chew format that pets love.” The first product launch in the UK was the best- selling Zesty Paws Mobility Bites in Duck and Bacon flavours, with a wider roll-out expected later in the year.
Mike Rondas, H&H Group CEO for Europe comments: “We know that Zesty Paws can bring transformative supplementation to pets worldwide, bringing efficacious solutions, powered by branded ingredients and in an easy-to-give soft chew format that pets love.''
At Aurelia London we have launched our NEW expertly formulated Age- Defy Collagen Liquid Shots to visibly revive the skin's radiance and reduce lines. The shots are powered by VERISOL® technology which uses a patented bioactive blend of type I and type III collagen peptides that are clinically proven to reduce eye wrinkle depth and increase skin’s collagen and elastin content. The team combined 5100mg Collagen Peptides per shot with Hyaluronic Acid & Vitamin C to create the best formula for plumper,
firmer, glowing skin that you can see in just 4 weeks. The product gives our customers: 7% reduction in fine lines and wrinkles in 4 weeks and 20% in 8 weeks 65% increase in natural collagen production within in 8 weeks 18% increase in skin elasticity in 8 weeks for noticeably firmer and smoother skin These liquid shots support your skin’s health inside and out.
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Zesty Paws and Solid Gold win "most engaging booth” at largest Pet Show in the US
Zesty Paws and Solid Gold expand retail distribution in the US
North America’s PNC team won “Most Engaging Booth” at the largest US pet show in the US, Global Pet Expo 2023. Zesty Paws and Solid Gold had a joint booth showcasing a selection of products, with the theme “Making Memories”. This reflected a recent global trend around the humanisation of pets and making them part of the family. Visitors had the opportunity to make memories by taking photos with their friends, colleagues or pets and adding to a photo mosaic as well as taking the memento home with them. The event was a huge success and excellent exposure for our growing pet brands in America.
Solid Gold is now available in Walmart with products including dry dog food, wet dog food, and a selection of toppers. Plus, Zesty Paws entered the Farm & Feed channel debuting at retailer Tractor Supply with a selection of top sellers like Aller-Immune Bites, Calming Bites and Salmon Oil. Zesty Paws also entered the pharmacy channel with the launch of pet
supplements in CVS Pharmacy. This large chain bolsters over 9,000 pharmacies, most of which will carry Zesty Paws in its new Pet Supplement Assortment. Distribution at established retailers like PetSmart, Target, and Walmart experienced assortment expansion with the addition of senior offerings, puppy SKUs, as well as Dental Bones and Training Treats.
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Swisse Australia launches Movement Campaign featuring the new Swisse Ultiboost Fast Acting Vitamin D3
Swisse Australia targets millennial consumers with new gummies campaign
The Swisse Australia team have targeted millennials with their new gummies range campaign. The team partnered with local popular talent duo 'The Inspired Unemployed' to create the campaign. Together, they came up with “Functional & Fun” - a fashion line that demonstrates Swisse Gummies functional benefits in a bold and unexpected way. The marketing team over-delivered the target of 10 million consumer facing earned media impressions with an impressive 35 million impressions in just two months. This audience first approach generated awareness of Swisse Gummies delivering over 247,000 engagement interactions. The creative and engaging campaign strongly resonated with 18–34-year- olds in Australia. Due to the success of this campaign aligning instore sales activation with above the line media, the share for Swisse in gummies has nearly doubled in just a year - now at 11.2% total format and 14.6% for adult gummies.
Our Australia team was thrilled to launch their biggest VMS campaign of the year which went live in early April. The ‘Movement’ campaign features the latest Swisse product, Ultiboost Fast Acting Vitamin D3. The main ingredient in this ground-breaking product, calcifediol, is something that Swisse has access to for a limited time only and it allows the body to absorb levels of vitamin D at a faster rate than normal products. The team launched ads featuring local ambassadors Lance and Jesinta Franklin, who will both build awareness around the products across Catch up TV, Kayo, YouTube, Social, Radio and outdoor advertising platforms. Alongside this, Swisse has partnered with major retailer Chemist Warehouse, on some exclusive assets helping unlock an additional half a million AUD worth of value and further amplify the campaign.
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H&H participates in China’s first pet food conference In February, the first China Pet Food Conference, sponsored by China Feed Industry Association and Beijing Feed Industry Association, was held in Beijing. Cementing itself as a prominent brand in the pet health industry, H&H Group actively participated in the conference with pet health brand Solid Gold. The team networked with authoritative experts in the industry and gathered invaluable insights, as well as further promoting the Solid Gold brand to key opinion leaders.
Good Goût launches four new exciting innovations this year
The Good Goût team is proud to announce the arrival of four innovations, launching onto
French ambient baby food market: two vegetarian recipes in sticks which have been inspired by the Baby-Led Weaning trend that encourages little ones to explore food by themselves and self-regulate the amount they eat. The whole launch is accompanied by a 360-degree marketing campaign and in-store shelf-edges. So far the first in- store results have been very promising!
supermarket shelves in June this year. The first is the tasty pear and clementine pouch which is a refreshing snack for babies during summer days, in addition there is the Italian- style butternut squash filled ravioli in tomato and carrot sauce. The other two launches are a first for the
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Top Stories
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The Swisse Innovation kitchen has been specially designed to be a creative space for technical and innovation teams to interact with new ingredients, formats, and packaging – ultimately super charging our Global Innovation Pipeline and will especially benefit consumer-led sensorial formats like gummies.
Marketing & Brand News
Innovation & Research
Sustainability Progress
People & Culture
Evan Scicluna, Director, Product Design & Delivery – Baby & Pet Nutrition
H&H in the News
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H&H Research team attends the annual meeting of the European
Society for Paediatric Gastroenterology, Hepatology and Nutrition (ESPGHAN)
H&H holds appointment ceremony in China for H&H Scientific Advisory Committee (H&H SAC)
In May this year, our H&H Research team attended the annual ESPGHAN meeting where more than 4,000 global visitors got together for networking around science and infant nutrition with key opinion leaders, partners and practitioners. This was an exciting time for H&H Group as we pre-launched our new Inostime product - the new generation of infant milk with a high- quality nutritional profile and enriched
In January 2023, H&H hosted the official appointment ceremony for the H&H SAC and first academic exchange conference. The H&H Scientific Advisory Committee (H&H SAC), a global initiative bringing together some of the top academics and experts in the health and nutrition industry to further promote the health industry to global authorities. At the conference, leading scholars
with a new combination of ingredients: Lactopontin (LPN) & Human Milk Oligosaccharides (HMOs). We are extremely proud of our innovation team as this is the first ever infant milk formula in France to include Lactopontin. This will be available in selected pharmacies in France from September.
from global scientific research were gathered, and many authoritative experts came to the scene to share the latest research results, providing solid theoretical support for scientific and technological discussions in the academic circles, and promoting the academic exchange and development of national health research.
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Swisse opens new Innovation Kitchen in Melbourne, Australia
In May, the Swisse Australia team opened their new Innovation Kitchen at the dedicated packing facility in Melbourne, Australia. The Kitchen has been specially designed to be a creative space for technical and innovation teams to interact with new ingredients, formats, and packaging – ultimately designing H&H’s consumer-led products of the future. This new facility demonstrates
our commitment to driving local Innovation and R&D and will also play a key role in supercharging our global innovation pipeline. The launch event was attended by various members of the H&H team as well as government representatives including Brimbank City Council Mayor, Councillor Bruce Lancashire; Councillor Virginia Tachos and Representatives from Global Victoria, Lei Song and George Di Scala.
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Biostime China’s Guangdong Probiotics and Maternal and Child Health Engineering Technology Research Centre recognised for technological innovation efforts
H&H attends global nutraceutical conference, Nutrify C-Suite Summit
H&H Group Global Senior Manager, Scientific Affairs and BINC Dr Regina Karim MD, was invited to attend the Nutrify C-Suite Summit as the eminent speaker. Nutrify C-Suite Summit is the biggest nutraceutical conference in South Asia & Gulf Cooperation Council (GCC) countries. Regina shared the latest scientific update on postbiotics and its applications included in our H&H brands. This summit was not only important in furthering H&H Group’s credentials but also supporting networking with potential Indian and GCC suppliers and CMs.
Established by Biostime and a wholly owned subsidiary of H&H Group, the Guangdong Probiotics and Maternal and Child Health Engineering Technology Research Centre has been publicly recognised by the Department of Science and Technology of Guangdong Province. As part of their 2022 recognition list, this achievement reflects a new level for Biostime’s
industrial technological innovation. This includes its engineering research and development and transformation of scientific and technological achievements. Additionally, this achievement demonstrates the comprehensive strength of scientific research in being recognised by this government department.
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Top Stories
We recognise that our stakeholders, including investors and consumers, expect us to operate in a way that minimises negative impacts on the environment and society while delivering long-term value. “
Marketing & Brand News
Innovation & Research
Sustainability Progress
People & Culture
Pascale Laborde, Chief Sustainability Officer and Global Marketing & Communications Director
H&H in the News
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H&H Group drives forward ESG ambitions with commitment to science-based emissions reduction targets
At H&H, we have publicly announced our commitment to tackle climate change, setting ambitious targets for the Group’s future by developing science-based greenhouse gas (GHG) emissions reduction targets in line with the SBTi’s. The SBTi is a global body enabling businesses to set ambitious emissions reductions targets in line with the Paris Agreement goals and the latest climate science. It has become the gold standard for
science-based target validation. In 2022, the Group has completed its first comprehensive screening of its Scope 3 emissions. H&H Group’s plan includes maintaining 100% of energy use from renewable sources, delivering on an ambitious freight action plan and engaging its key suppliers to set science-based targets. The move marks a seismic step forward for H&H’s ESG commitments.
Sustainability Progress
Sustainability Progress
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Swisse Italy unveils new sustainable packaging to help reduce plastic usage in products
Swisse Asia teams up with Enterprise Singapore to launch new, innovative sustainable packaging solution
Tapping into Singapore’s leading global innovation ecosystem, Swisse Asia teamed up with Enterprise Singapore and participated in the Sustainability Open Innovation Challenge, in hopes of accelerating sustainable packaging through innovation across our portfolio. At the end of the challenge, Swisse attracted 30 proposals from companies located in 17 countries, showcasing many exciting and novel
packaging solutions. With the strong support of Global R&D team and credits to our 5 passionate judges – Jonathan Hovenden, Cheang Poh Ling, Angela Brady, Sunitha Shanmugam and David Cannata, Swisse will select 1 strategic partner to win the golden opportunity to collaborate with H&H, up to S$60,000 worth of investment, and project seeding fund of S$5,000.
The team in Swisse Italy have furthered their commitment to reducing their footprint on the planet, one of H&H’s core sustainability impact areas. Swisse Italy have decreased the jar size of 20 products (adapting the carton box and label size accordingly) which will save 26% of plastic against a packaging of equivalent content. This change will lead to three main
improvements including reduction of plastic material usage, reduction of paper material usage and reduction of empty space transportation and improvement in consumer perception. The new packaging is being rolled out from June 2023 and the first product – Swisse Hair Strength Women – will be officially launched with a new TVC in September.
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Top Stories
When we are focused on our mission, adhering to our principles, living our values, thinking big and acting efficiently like owners - we foster a GABA culture in which we create, and we are fast. “
Marketing & Brand News
Innovation & Research
Sustainability Progress
People & Culture
Kiria McNamara, Director People & Culture ANZ
H&H in the News
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Our GABA Culture redefined
The HHEC got together in Orlando earlier this year and had a great discussion on the Group’s special culture. It was an opportunity to come together and discuss the importance of the Group’s special culture, while highlighting the need to drive greater understanding around the culture we are fostering here at H&H. When we are focused on our mission, adhering to our principles, living our values, thinking big and acting efficiently like owners - we foster a GABA culture in which we create, and we are fast.
TLAD – thinking like a disruptor forms part of ‘GA – we create’ as we need to innovate and disrupt to create high impact, premium products that make people and their pets healthier and happier. The introduction of ‘with principle’ in our cultural framework is pivotal. This ensures that we don’t focus on speed over doing the right thing. There will be more to come across our regions over H2 on GABA. If you would like to understand more, please reach out to your Team Leader or People & Culture team.
Our Mission & Vision
Our Mission To make people healtier and happier Our Vision To become a Global leader in premium nutrition and wellness through our premium products and our aspirational brands Think BIG & Act EFFICIENTLY Putting strategy into Action, with the right culture & mindset
CULTURE
MINDSET
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Getting to Know: Dominic Melliss
H&H role : Global Digital Commercial Director Lives : Berkhamsted, Hertfordshire, UK
What were your role(s) prior to joining H&H Group?
I have spent my entire career, nearly 20 years, in digital retail operating both omni-channel and pureplay businesses. I have managed all functions from marketing to tech teams and everything in between throughout my experience and have overseen multiple digital transformation projects. Most recently I was Chief Commercial Officer for an online pet business that operated across the UK and Europe. I have a real passion for operating, scaling and transforming digital businesses. Tell us about yourself. I live in Hertfordshire with my wife and two children. I am a keen follower of most sports and actively play tennis. Do you have any pets? I have a cat named Parker, named by my daughter as he was found in a park in Southall, London, when he was just a couple of weeks old.
What are you most excited about for the remainder of the year and beyond? I am most excited about getting to better understand the current digital capabilities of the business and from that executing new digital opportunities to transform the way we operate. In an ever-changing landscape I believe the business is in a great position to build its presence digitally across all regions. What is an H&H product that you'd recommend to others? Having only been with the business for a couple of weeks it would be unfair for me to pick a single product. However, I am excited that the best-selling Zesty Paws Mobility Bites are now available to buy in the UK!
What are you watching, listening to, or reading right now? I have just finished watching Ted Lasso and Shrinking, two shows which I absolutely loved. I am a regular listener of the podcasts 'Diary of a CEO' and 'The Rest is Politics'. I would recommend the book 'The Culture Map' which I have almost finished!
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Actions Speak Loud Nominations and H&H Hero Awards
Global H&H Heroes Winners 2022
Virginie Beraud
We are excited to continue recognising H&Hers for their actions, behaviours and mindset through our Actions Speak Loud programme. In 2023, our regions will continue to shortlist outstanding H&H-er's nominated through Actions Speak Loud to go into the Global H&H Hero’s Programme. Winners will be announced in early 2024!
with the definition of Dodie HCP strategy to activate parents' recruitment through this new channel. So still a lot of exciting adventures ahead of me! What is your biggest piece of advice to any new H&H'ers? My biggest piece of advice to any new H&Her is to be agile and resilient to embrace H&H GABA philosophy. We have the chance to work within a company with plenty of innovative ideas and that is ready to take some risks to make them happen but it also means to accept change of plans and be ready to jump to new projects in a very responsive way What keeps you H&H? Sport is what keeps me H&H! I am passionate about tennis and dance, and I practice both weekly. They both keep me fit and ease my mind, no need for additional yoga session with this routine! Please share some insight on why you won the I Trust You award? It was quite unexpected for me! I guess this is for the 4 years I spent in the company and my contribution to the development of HCP recommendation for Biostime in France What is your current role within the Group and did you have any prior roles at H&H? I am medical manager, leading the HCP engagement strategy for H&H France with a strong focus on Biostime
How Actions Speak Loud and H&H Heroes Works
All team members who have been recognised through Actions Speak Loud will be shortlisted by the regional leadership team to become the region’s H&H Heroes. Each region’s heroes will then become part of a global shortlist with our HHEC who will then determine our global winners for 2022, announced early in 2023. Both our regional and global hero winners will win prizes that are aligned to our culture of innovation, high performance, health and happiness.
H1 & H2 NOMINATIONS
REGIONAL H&H HEROES
How long have you been with the business? It has been 4 years since I joined the group. Over the years, I had the chance to work on 4 different H&H brands (Biostime, Swisse, Dodie, Good Goût) at different scale, always keeping Biostime as my main focus. When I started with the business, the foundations of Biostime HCP strategy had been laid, but everything was still to be built on. I led the scientific training of our sales force, rolled out our communication in specialised press and congresses and started building a network with French KOL What are you most proud of since joining the business? I am amazed to see 4 years later Biostime be the n°1 organic IMF in France with pharmacists being our 1st source of influence when our consumers choose our brand and 83% of visited pediatricians ready to recommend us. I feel very proud to have been able to contribute to this. My current role goes far beyond leading Biostime HCP strategy, with also a deep involvement in defining our Biostime innovation pipeline and
GLOBAL SHORTLIST
GLOBAL H&H HEROES
Get Nominating team!
All you need to do is click on WeChat workspace, find the Actions Speak Loud logo, nominate your team member/s and submit. Remember you can also nominate colleagues who may work in other regions and as many team members as you like.
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Yanying Lin
Alisa He
What is your current role within the Group and did you have any prior roles at H&H? I joined H&H as senior legal counsel, now I am a legal manager, in charge of litigation in mainland China What are you most proud of since joining the business? It’s been my honour to work with great people with One Big Team spirit and in a happy working environment Please share some insight on why you won the TLAO award? Thanks to the support from leadership and colleagues, last year I was able to lead the litigation team to save the company from paying 3.05 million RMB in civil litigation and disputes, along with receipt of 1.07 million RMB compensation from third parties. In addition to that, the issues we discovered there from also lead to constant improvement of our practice and management How long have you been with the business? Five years
What is your biggest piece of advice to any new H&H’ers? Embrace the culture, recognise it, and practice it What keeps you H&H? My personal values and the corporate culture are a good match Because I had the courage to undertake and overcome difficulties and strive to produce excellent results What is your current role within the Group and did you have any prior roles at H&H? Swisse Marketing Assistant Brand Manager, previously Senior Brand Officer Please share some insight on why you won the Power our Passion award?
How long have you been with the business? Three Years What are you most proud of since joining the business? Participated in the establishment of Swisse brand image throughout the years, established the awareness of natural health fashion brand, and contributed to the awareness of the brand in 2022
What is your biggest piece of advice to any new H&H’ers? Establish good communication and strive for good cooperation and relationships. Build good relationships with colleagues and leaders, strengthen communication and cooperation, and jointly promote the success of company and team goals What keeps you H&H? H&H's culture, values, opportunities for mutual growth and development, and the happiness to work with talented and supportive colleagues
David Ibrahim
Luksikarn Tangchotithanavid
Please share some insight on why you won the One Big Team award for Project Neo? The project that started in July 2021 over two time zones, with more than 50 stakeholders involved and over 200 meetings! With enormous complexity and last-minute challenges, we rallied together to achieve a key milestone. This meant the wider ANZ team can now reap the rewards & efficiencies of our new ERP system What is your current role within the Group and did you have any prior roles at H&H? My current role is “IT Business Systems Manager – ANZ”. I had multiple prior roles at H&H mainly in Finance How long have you been with the business? 13 years What are you most proud of since joining the business? Two ERP implementations, one in 2016 with Microsoft Dynamics and the second one in 2022 with NetSuite
Please share some insight on why you won the Gaba award? I have worked with the business for 9 months and sales are growing fast. We have distribution coverage over more than 1,000 stores and total sales in 2022 achieved over budget What is your current role within the Group and did you have any prior roles at H&H? National Sales Manager, Thailand What is your biggest piece of advice to any new H&H’ers? There are many challenges to develop your skills but it’s worth it to build your career and grow your talents What keeps you H&H? Nice people, culture & team
What is your biggest piece of advice to any new H&H’ers? Look at the bigger picture, not just what you think is the correct approach What keeps you H&H? By having enough sleep and always taking my vitamins
How long have you been with the business? 10 Years What are you most proud of since joining the business? I am proud to build the Swisse Brand in Thailand and to help Thai people know our wonderful products
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Shayna Patel
Celia Liu
What is your biggest piece of advice to any new H&H’ers? My biggest piece of advice for new team members in our organization is to remember that you will get out of H&H just as much as you put in. The company offers numerous opportunities for growth and development but it’s up to you to seize them. I encourage new team members to build relationships with team members in various departments and regions, be open to new opportunities (even when they fall outside of your comfort zone), and most importantly – find passion in your work as it’ll be the driving force for achieving your goals. What keeps you H&H? I get asked every day when speaking to candidates why I love H&H and the three things that keep me here are the team’s commitments to living H&H’s values every day create a positive and productive culture, H&H’s commitment to inspiring wellness, and the opportunities for growth Please share some insight on why you won the CLED award? I received the CLED award for the part I played in growing the North American team in 2022. Last year was an exciting and challenging year for H&H North America as we experience significant growth (after acquiring Solid Gold in 2020 and Zesty Paws in 2021). As a team, we knew that to accommodate this growth and position ourselves for continued success, we needed to ensure we had the right people in the right places. Though it was a challenging year, the team’s positive attitude and commitment to celebrate life every day was what helped us bring in some very talented new team members. I am humbled to have received the CLED award on behalf of the team’s effort in filling almost 80 roles in 2022!
What is your biggest piece of advice to any new H&H’ers? Stay positive and keep a motivated, passionate mindset. We will always be facing challenges during work; positivity can make you full of power and engage the team to resolve the challenge and go to success. The market environment is unpredictable, we need to maintain continuous insight and an understanding of business. Therefore, being self-motivated is particularly important for us to continuously learn about market trends and cutting-edge technologies. I encourage new H&H’ers to Power Our Passion, collaborate with the team to create business value for the H&H. What keeps you H&H? During the past few years, the second growth curve of H&H Group has flourished, while the third growth curve has also been deployed. Hence, there are many opportunities for me to experience innovative things. With a clear digital strategy, I have supported the businesses to implement different projects. I am so proud to be a member of our One Big Team. Please share some insight on why you won the One Big Team award for Project Neo? Project NEO has lasted for 14 months, more than 50+ stakeholders from ANZ and China have been involved in the project. Due to the epidemic situation, the project team can only collaborate remotely, which adds a lot of difficulties to large and complex ERP implementation projects. In the face of challenges, the Project NEO team is always able to face them bravely and solve them with passion, because we firmly trust our teammates. This is truly One Big Team spirit with strong collaboration cross Functions and Regions
What is your current role within the Group and did you have any prior roles at H&H? Recruitment Operations Specialist
What is your current role within the Group and did you have any prior roles at H&H? I’m the Group IT PMO Team Manager in H&H. My prior role at H&H was Project Manager of the IT PMO Team How long have you been with the business? I joined H&H Group in 2018 as a Project manager in the IT PMO Team, I have been at the company for almost 5 years What are you most proud of since joining the business? I am so proud of working in an open, creative environment. In the face of uncertainty in the market environment, to better support the business, IT plays an important role in the strategy of Digital transformation, we have lots of opportunities to bring in the advanced technology and innovative products to support the business performance uplift. The most important thing is that we have strong support from business, it is critical towards our success!
How long have you been with the business? I have been with H&H since January 2022
What are you most proud of since joining the business? I take great pride in the strong relationships I have established with various teams H&H, and the role I have played in developing a dynamic and progressive team that will support the continued growth of H&H North America.
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