NotifyNow is the new customer notification service that keeps customers updated with important information about their water service.
All customers are automatically enrolled in NotifyNow, so they don't need to do anything to start receiving updates. It's essential to make sure that the cell phone number and email address on the utility account are correct. Updates can be made at colliercountyfl.gov/utilitybilling. Customers may opt out of receiving NotifyNow text or email messages at any time. NotifyNow is a vital resource that strengthens the connection between the Collier County Water Sewer District and the community, ensuring better service and customer care.
Whether it's scheduled maintenance or an unexpected water service interruption, NotifyNow will send notifications directly to a cell phone or email. Customers receive timely updates about any changes, including when a boil water notice is in place and when it has been re scinded. NotifyNow makes it easier to report any issues with water service right from the website or from the cell phone number associated with the customer's account by texting "OUT" to 239-252-6245 . Customers can also report a water issue by calling the Water Division at 239-252-6245. For issues with a billing account, call Utility Billing and Customer Service at 239-252-2380. No matter what method is used, issues will be addressed promptly.
Visit colliercountyfl.gov/notifynow for more details.
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