FOCUS ON HEAT PUMPS
MANUFACTURER - MITSUBISHI ELECTRIC IRELAND
UNDERLINING A COMMITMENT TO DELIVERING SUPERIOR QUALITY AND LONG-TERM PEACE OF MIND, THE EXTENDED WARRANTY OFFERS ROBUST SUPPORT FOR ITS NETWORK OF TRUSTED INSTALLERS… Mitsubishi Electric extends warranty on Ecodan heat pumps to seven years
Mitsubishi Electric Ireland has announced a significant enhancement to warranty coverage for its market-leading Ecodan range of outdoor and indoor heat pump units. Homeowners can now benefit from an extended seven-year warranty, once the installer registers the unit on the innovative Mitsubishi Electric INSTALL ME app. This extended warranty underlines Mitsubishi Electric’s commitment to delivering superior quality and long-term peace of mind for homeowners, as well as robust support for our network of trusted installers. By offering an extended warranty, we’re ensuring that customers can enjoy the efficiency, reliability, and sustainability of their Ecodan heat pump systems for years to come. THE INSTALL ME APP: STREAMLINING INSTALLER SUCCESS The INSTALL ME app is Mitsubishi Electric’s cutting-edge digital platform designed to empower installers with tools that simplify the installation and registration process while enhancing customer satisfaction. Key features of the app include: • Simplified registration for extended warranty: Installers can quickly register Ecodan units for their customers, activating the warranty with just a few taps. • Comprehensive product database: Access detailed product information, specifications and manuals at your fingertips. • Service and maintenance logs: Keep track of service history and ensure timely maintenance for optimal system performance. • Technical support: Receive instant access to troubleshooting guides and contact Mitsubishi Electric’s support team
directly through the app. Access to the technical chatbot is also available through the app. • Digital records for better oversight • Eco-friendly digital solution: Reduce paperwork and adopt a greener approach to managing installations. A WIN-WIN FOR CUSTOMERS AND INSTALLERS The combination of the extended warranty and the INSTALL ME app strengthens the relationship between Mitsubishi Electric, installers and end- users. Homeowners benefit from greater peace of mind, knowing their Ecodan heat pump is covered for seven years. At the same time, installers gain access to tools that streamline their operations and deliver enhanced value to their customers. Some of these benefits include: • Improved budget planning: The extended warranty reduces the risk of unexpected repair costs. • Increased tenant satisfaction: Long- lasting, reliable heating systems contribute to tenant comfort and wellbeing. • Support for climate goals: Advanced
heat pump technology helps councils meet sustainability and carbon-reduction targets. • Efficient maintenance management: Digital tools streamline maintenance workflows, ensuring optimal system performance.
ANNUAL SERVICING REQUIREMENT
To maintain the seven-year warranty, it is essential that the Mitsubishi Electric Ecodan units are serviced annually. Mitsubishi Electric Ireland offers a range of service support options to ensure your heat pump operates at peak efficiency. Servicing can be provided by booking through Mitsubishi Electric Ireland’s website, an authorised installer or a recommended and approved service partner. To take advantage of the extended warranty, installers are encouraged to download the INSTALL ME app and register their units (T&Cs apply). For more information on the app, warranty and range of Ecodan heat pumps, contact Mitsubishi Electric Ireland’s customer service team or visit les.mitsubishielectric.ie
PLUMBING & HEATING MAGAZINE | 47
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