Appendix B: Top Pain Point Categories As described in categorizing responses, free-form responses were categorized manually into 46 categories, up to 5 categories per answer. These categories were further combined into 12 larger groups. The following table shows the categories and examples of the responses.
Category
Group
Count Examples
15
Accessibility
Other
Built-in screen readers
-
- Inconsistent UX between browsers/screen reader combinations - Accessibility. Browsers are not consistent, frequently don't follow standards, have too many bugs, etc.
Android
- Having to support old legacy browsers, such as Android 4.4 or IE 11
Other
9
Chrome android 7
-
Legacy browsers/old platforms (i0S/Andraid)
-
7
Animations
Speed of animations on browser
Other
-
- Performant geometry animations (width, height, etc.) - CSS standard being bent and disrespected, CSS animations to be precise
APls
API availability
Other
38
-
non standardized APl's
-
- Inconsistent implementations of 'standard' APls.
Breaking changes
- Breaking changes are not uncommon. Particularly for Chrome, where unannounced behavior changes are often introduced. - Frequent browser updates (especially Chrome / Firefox) that potentially change browser behaviour. - Things that used to work suddenly stop because of browser updates. This
Other
8
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