MDN-Browser-Compatibility-Report-2020

Appendix E: Interview Study

Study Goals

Our goals for the interview study were: • Learn about a few concrete problems people have with responsive layout and scrolling. o Expectation: The clearest theme from the free-form survey response was dealing with the dynamic viewport size: viewport units, URL bar and virtual keyboard. Is that top of mind for everyone, or just those few who wrote about this? • Understand the rough shape of compat pain around "JavaScript", which was feature area #2 in the survey. o Do people mean the JS language or DOM APls or Web APls? o Is JS still a problem if you use tools like Babel? o Should we work on tooling to work around the issues or work on the core JS language? Deprioritized goals: • For CSS Flexbox and Grid, does IE specifically cause most pain, or are these problematic also in recent Chrome/Firefox/Safari? o Expectation: They are problematic even when discounting IE, especially Flexbox. • For IE and Safari, is the problem mostly missing features and bugs, or is it the difficulty of testing these browsers? o Expectation: IE is so different that great testing wouldn't help, but for Safari the inability to test without Apple hardware is a bigger part of the problem itself.

Discussion Guide

This is an abbreviated version of the discussion guide used for the interviews.

Introductory Questions • Can you tell us a little bit about yourself?

Hometown?

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