UPTIME
an automatic, even though it’s a manual gearbox controlled by the computer. The driver doesn’t have to focus on gear changes - he can just focus on the road.” So pronounced is the difference that Cloete notices it personally. “Even when I jump from a Scania into my private car, my car feels hard compared to the truck. It’s actually crazy.” Specifying the right truck for the job Cloete’s Sand and Stone operates in varied environments, from urban construction sites to quarry operations, and matching the right vehicle to the task is a constant process of refinement. “We don’t want to put ourselves in a box,” Cloete explains. “We’re constantly trying different specifications - different horsepower ratings, different configurations - to see where we can improve fuel efficiency or extend engine life.” Scania’s willingness to customise each customers' vehicle plays a significant role here. “They’re willing to sit down with you and tailor-make a solution. You can specify exactly what you need, and they’ll work with you to try different variants. Some combinations work better than others, but they’re always willing to engage and assist.” This collaborative approach, Cloete says, sets Scania apart. “They’re not just deciding in isolation what the market
needs. They engage with multiple customers, gather feedback, and then apply that insight when developing or specifying equipment. That partnership approach is impressive.” Balancing durability with rapid support While Cloete is candid about areas where improvement is possible, he believes Scania’s strengths outweigh any shortcomings. “There are certain items where we think durability could be better compared to some other OEMs,” he notes. “But they make up for it with their aftermarket service. If something does fail, they fix it faster than anyone else, and it doesn’t cost us extra.” In a high-volume materials handling environment, that balance is critical. “Ultimately, a truck standing still costs you money. Fast turnaround times keep us operational, and that’s what matters most.” Sub Header: Strong resale value and financial flexibility From an asset management perspective, Cloete sees long-term value in Scania vehicles. “Scania holds its value exceptionally well. We know that after five or six years, the vehicle will still retain a strong percentage of its original value, and that benefits our bottom line.”
This resale value feeds directly into fleet renewal cycles, allowing Cloete’s Sand and Stone to reinvest strategically while maintaining cash flow. Scania’s finance offering further supports this flexibility. “The process is easy, professional, and transparent. They’ve actually given us a larger facility than we currently need, which means we can scale quickly if the market demands it.” A partnership built on understanding Looking ahead, Cloete believes Scania’s role as a partner, rather than simply a supplier, will remain central to the business. “They understand our requirements, they listen, and they adapt their offering accordingly. That’s what partnership means to us.” His advice to other operators is straightforward: “Take the time to sit down with the Scania team. Explain your operation properly and let them propose solutions. Don’t just ask for a specific model - allow them to add value.” In an industry where uptime defines success and resilience determines survival, Cloete’s Sand and Stone’s experience underscores the importance of choosing partners who understand the realities on the ground - and are willing to work through them, day and night. b
CAPITAL EQUIPMENT NEWS FEBRUARY 2026 18
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