Strategic Customer Program - Customer Stories 2026

European Institutions are moving to Cloud ERP Private Edition

SAP RISE is the Foundation for the Institutions’ Business Transformation Programs

Do not share slide externally

Client Synopsis / Background

What solutions has the customer gone live with? What did they do?

What has been the impact since going live? Why did they do it?

• Ensures business continuity by outsourcing technical managed services to SAP, leveraging secure, EUDPR compliant data centers • Empowers users with real-time insights for faster, data-driven decisions • Increases operational efficiency by automating manual tasks • Delivers a modern, intuitive user experience for staff and stakeholders • SAC = better user interface, easy to deploy, and APIs.

European Union Aviation Safety Agency (EASA) is moving from ECC on-premise to S/4 Private Cloud Edition for Finance and fees and charges. Go-Live scheduled for November 2025, with SAP Datasphere + SAC for reporting & planning and Concur for mission management European Patent Office (EPO) successfully migrated to S/4HANA Private Edition in July 2025, integrating Finance and core HCM processes, SAP SuccessFactors, BTP and SAC. First AI components now in development on BTP

• The European Institutions comprise more than 70 institutions, all with their own IT structures and strategy. Of these, 11 currently run ECC or S/4HANA in their own data centers • SAP recently signed a new 6Y FWC worth 830 M€ for acquisition of software and services • SAP & AWS have formed a strategic partnership, offering increased funding to accelerate cloud adoption with RISE

Priority Topics Covered

Next steps in the journey / vision 3 things that helped drive the strategy

Challenges being addressed How SAP solved a problem for the customer?

Streamlined operations

• Create the foundation for business transformation and innovation with embedded AI only available through SAP RISE • Lack of internal expertise to efficiently run and manage a complex ERP environment in customer data center • EASA faced strategic risks: • Maintenance for current solution ends in 2027, operates with only one data center, lacks backup infrastructure • Timely system readiness for processing new fee regulation

• Motivate other European Institutions to start their journey to the cloud, next targets are the European Parliament (Luxembourg) and the European Union Intellectual Property Office (Spain) • Understand the needs of selected European Institutions for Sovereign Cloud and develop an offering in line with expectations • For the ones that are live with RISE: position WalkMe to support user adoption & CAS services for RISE with SAP, SAP SuccessFactors & BTP to streamline application management

Industry

Public Sector

Region

EMEA

MP Name

Filip Lecomte

INTERNAL – SAP and Customers Only The team involved: • IAE: Linda Michiels, Michael Broekhuizen • SAE: Ans De Lathouwer • AA: Stiefen Schilz, EA: Agnes Debry • MP: Filip Lecomte

Links to relevant documents • Internal-Only Public Sector Flipbook

Reference Program: • Only within the Public Sector Community Flagship Reference Program: • No

MP: can people contact you, is the customer willing to do reference calls, speak at events, etc? Yes, provided it remains within the Public Sector Community

Implementation Partner: SAP CS&D Implementation Type: Brownfield Hyperscaler / Data Center: AWS with EU Access

18

Made with FlippingBook flipbook maker