Strategic Customer Program - Customer Stories 2026

Mead Johnson Nutrition

Summary

Published in 2024/25

Client Synopsis / Background

What solutions has the customer gone live with? What did they do?

What has been the impact since going live? Why did they do it?

• Reduced footprint with Azure IaaS

• Mead Johnson founded in 1905, & today is a world leader in pediatric nutrition with its well-known Enfamil and Nutramigenbrands. • Cloud-first and AI-first thinking. • Unlock new business values with a modern platform. • Mission: To nourish the world's children for the best start in life through science-based products.

• S/4, PCE, Vistex v4, OpenText Cloud Archiving, SAP MDG.SAP BTP Integration Suite, Ariba, & Datasphere.

Better end user experience

• Replaced GTS on-prem with International Trade in S/4 to reduce IT footprint and better use the core ERP.

• Business wants to do new things

Innovation

Priority Topics Covered

Next steps in the journey / vision 3 things that helped drive the strategy

Challenges being addressed How SAP solved a problem for the customer?

• ECC to S/4 Private Cloud, AI, Toolchain

• Business Transformation/Adoption: Looking at the business function by function to introduce the new S/4 functionality to unlock business value fast & in a controlled way. • BDC: Are on the BDC way with an ongoing project, planned go live for mid-2026. • AI: Looking to use Joule & then look into how SAP Business AI can be connected to the Business Value unlocking. • Toolchain: Goal is to have the full toolchain with WalkMe & LeanIX.

• Reduce complexity in operations: From 6 vendors running the SAP system to 1, SAP ECS. • Strengthen our core: Last major upgrade to the tech stack was more than 7 years ago necessitating an upgrade. • Future-ready innovation: State-of-the art application suite beyond core ERP like Signavio, Tricentis, WalkMe, & AI/ML services on BTP.

Industry

Consumer Products & Pharma

Region

North America

MP Name

Patrik Bertilsson

The team involved: ( roles / names) • Mollie Taylor, AD • Tim Cashmore, AA • +50

Links to relevant documents • Not at this time.

Reference Program: Y/N • No Flagship Reference Program: Y/N • No

MP: can people contact you, is the customer willing to do reference calls, speak at events, etc.

Implementation Partner(s): SAP, Cognizant, and GyanSys Implementation Type: Brownfield for ERP, Greenfield for LoB solutions Hyperscaler / Data Center: Azure (US)

19

INTERNAL – SAP and Customers Only

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