Strategic Customer Program - Customer Stories 2026

CPKC’s Transformation Journey with SAP RISE This strategic partnership showcases SAP's commitment to CPKC's growth and innovation, driving a seamless transition through its highly specialized teams and technological solutions.

Published in 2024/25

Client Synopsis

What did they do?

Why did they do it?

• CPKC initiated their transformation by purchasing SAP RISE for the Mexico region. • After successfully going live on S4 RISE in September 2024, the team seized the momentum to negotiate a restructured contract valued at $100 million TCV and were able to close this within 3 months.

• With their business integration finalized, CPKC was poised to reorganize their North American operations, beginning with the transformation of the environments in Canada and the US.

• In 2023, CPKC acquired KCS and completed their business integration in May of this year, merging KCS onto CP's legacy ECC platform. • Operating across regions in Canada, the US, and Mexico, CPKC embarked on a significant transformation journey.

How did SAP solve a problem for the customer? How SAP solved a problem for the customer?

3 things that helped drive the strategy

Industry

Rail

• This RISE contract will play a pivotal role in aiding CPKC's modernization efforts. • By deploying SAP RISE, CPKC will improve their agility and efficiency, streamlining operations across all regions.

• 1. Leveraging the momentum from Mexico's successful go-live in September 2024. • 2. Aligning the contract restructuring with CPKC's value drivers for enhanced business development. • 3. Ensuring leadership collaboration throughout the deal process.

Region

NA – Canada, US, Mexico

MP Name

Breanne McMurray

The team involved: ( roles / names) • Stephane Rossignol (IAE); Marek Krajewski (RISE AE); MANY other sales, CAA, RISE teams!

MP: Yes, client may be open to reference calls

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INTERNAL – SAP and Customers Only

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