Strategic Customer Program - Customer Stories 2026

Fueling ExxonMobil’s Business Transformation with SAP RISE

ExxonMobil finalizes long term commitment to RISE

Published in 2024/25

Client Synopsis

What did they do?

Why did they do it?

• Multi-year Global Transformation on Greenfield S/4. • Signed 10 year Commit to Consume contract in June 2024 • Signed initial deal in Dec 2022 • Current contract Includes EOS and CAS • AWS chosen as Hyperscaler • SI is Deloitte. SAP Services also engaged

• Implement new business operating model and transform business process • Drive Significant business value and operating efficiencies • Better Manage Risk and lower TCO o Comprehensive SLA’s, o HA & DR o Reference Architecture

ExxonMobil Annual Revenue (2023) - $346 B

3 Business Segments o Upstream o

Product Solutions

Low Carbon Solutions

o

SAP On-Prem Customer > 35 Years o Currently run 10 Large ERP systems

o Robust Governance o Enhanced Operations

How SAP solved a problem for the customer?

3 things that helped drive the strategy

Industry

Oil & Gas and Energy

• SAP RISE enables ExxonMobil’s new Business Operating Model and process transformation via fit to standard, clean core S/4 • Co-innovation with SAP’s private cloud roadmap offerings • SAP as a Service – One hand to shake o Software, DB & OS Management, Infrastructure and Managed Services

• Strong executive sponsorship and board alignment • Detailed due diligence to prove the technical and commercial fit of RISE • Strong collaboration on RISE Roadmap items

Region

NA

MP Name

• Steve McMinn, Sumanth Gurumurthy, Simer Grewal

INTERNAL – SAP and Customers Only The team involved: ( roles / names) • Steve McMinn, Sumanth Gurumurthy, Simer Grewal – MP, John Denning – IAE, Christian Sirek – Strategic Sales, Ed Schabel (Retd) Kermit Brence – SP, Andreas Korn – Delivery Executive Elizabeth Fendyan – ECSP, Sanjay Kulkarni, Lalit Pati and Christoph Hermann – ECS leadership; Lucy Eaves – CDM, Vineet Panwar – Cloud Delivery architect, Milan Mehta – TSM • SAP Executive sponsors – Christian Klein, Peter Maier, Peter Pluim

Links to relevant documents • Please email request to MPs

Reference: Y/N • No

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