HP Inc. - Continued
Published in 2024/25
Client Synopsis / Background
What solutions has the customer gone live with?
What has been the impact since going live?
• American multinational IT company
• HPI went live on RISE PTO in March 2024 (were on S/4 on Prem on AWS). Following operational in RISE: o S4, BW4, MDG, PAPM, GTS, PIPO, Converg M & C, GRC • In 2021, moved from 13 different ERPs (Project Simplify) to a single global instance of S/4 On-Prem. (Mainly legacy SAP + some competitive ERPs) • S4 is 3x16 terabytes for S/4 and BW4 is 2x24 terabytes for operational data warehouse. • Full suites of Signavio, Ariba, and IBP, and run FG, WalkMe, CPQ, BRIM & EMS, BTP & SAC-P.
• The performance of the system has been much, much better in a RISE scenario than prior. • Massive improvement of day-to-day operations as the team is freed up from administrative work to focus on new business initiatives/responsibilities that move the dial in terms of increasing margin, increasing revenue, etc. • The business process management integrated tool chain is nearly complete at HP with Signavio and WalkMe deployed. More work needs to be done on the app rationalization side, but integrating process excellence (Signavio) with application utilization (WalkMe) is starting to pay dividends.
headquartered in Palo Alto, CA that designs and distributes PCs, printers & peripherals. • One of the first globally recognized enterprise brands to go live on S/4 (July '21) & Cloud ERP Private via RISE (March ‘24). • Single global instance of S/4 consolidated 13 ERPs, reducing data quality & availability issues while freeing up IT resources. • Moved from S/4 on Prem on AWS to SAP Cloud ERP Private
Priority Topics Covered
Challenges being addressed
Next steps in the journey / vision
• Clean Core, Integrated Toolchain, Reliability
• A significant amount of technical debt by virtue of shadow IT custom applications. • Administrative burden of trying to keep S/4 current and clean while also integrating with the rest of the enterprise. • Several AWS-related outages and wanted more instrumentation and resilience for S/4. • Managing multiple parties, including AWS, required many resources • Agility, business agility, & the ability to adopt new business models. •
Going live with CPQ in 2025.
Industry
• Continuemoving through the app rationalization project to clean up all the custom apps (have 2,200 applications). • IT is in the process of moving to BTP for extensions. • Move to a hybrid environment in the public cloud for S/4 to carve out aspects of the business that can that can work in that environment to curtail data growth, standardizing on BTP. • Piloting BDC as a foundation for AI, including early AI use cases
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High Tech
Region
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Americas
MP Name
•
John Kennel
INTERNAL – SAP and Customers Only The team involved: ( roles / names) • John Kennel, MP • Carolina Chavez, AD • Rajesh Khandelwal, MaxAttention Director
Links to relevant documents • Simplified HP Inc landscape; Document 1.docx
Reference Program: Y/N • No Flagship Reference Program: Y/N • Yes
MP: can people contact you, is the customer willing to do reference calls, speak at events, etc.
Implementation Partner(s): Deloitte (S4), SAP (RISE), Accenture (Supply Chain)
Implementation Type: Brownfield Hyperscaler / Data Center: AWS
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Yes
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