Strategic Customer Program - Customer Stories 2026

Union Pacific – Moving to the cloud to modernize America’s transportation infrastructure

How fast can a major company get to S/4 Rise? In a little as 9 months!

Published in 2024/25

Client Synopsis

What did they do?

Why did they do it?

• Union Pacific is the largest Rail in the USA • They move tons of freight daily and are a key component of US infrastructure

• Union Pacific was sitting on a large suite of very old home grown software with SAP in the middle. They needed to modernize and move to the cloud. • First step was to upgrade and move SAP to Rise Azure. 5 year plan to retire over 100 custom Mainframe application to the SAP Rise platform.

• Union Pacific is the largest Rail in the USA.

How SAP solved a problem for the customer?

3 things that helped drive the strategy

Industry

Transportation

• SAP provided a very quick and painless move to the cloud led and by provided by SAP Cloud services

New CIO

• Aged home grown software supported by a rapidly aging IT workforce • The partnership with SAP to formulate a strategy and fast time to value

Region

NA, South MU

MP Name

Rick Costello

The team involved: ( roles / names) • Hulsey, Colin colin.hulsey@sap.com IAE, Awoseyi, Olivia olivia.awoseyi@sap.com Client partner, Frazier, Robert robert.frazier@sap.com Delivery Executive, Selvam, Sheel sheel.selvam@sap.com; - SAP Cloud Services, Bersch, Stanislaw stanislaw.bersch@sap.com SAP Cloud Services.

Links to relevant documents • Innovation Awards Pitch Deck

Reference: Y/N • Can’t formally be in the reference program, but does many reference calls to discuss their journey

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INTERNAL – SAP and Customers Only

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