Journey to RISE
Strategic transition journey for ADNOC
Published in 2024/25
Client Synopsis
What did they do?
Why did they do it?
• ADNOC embarked on a strategic initiative to transition its entire Enterprise Resource Planning (ERP) landscape to the RISE with SAP model, adopting a Customer Data Center (CDC) approach. • This model is fully hosted within ADNOC's own data centers and is comprehensively managed by SAP, ensuring seamless integration and operational efficiency.
• ADNOC's decision was driven by stringent compliance and security mandates necessitating in-country data hosting. By leveraging the RISE with SAP CDC model, ADNOC ensures that its sensitive data remains within national borders while entrusting SAP with the management and operation of the environment. • This approach aligns with ADNOC's commitment to data sovereignty and operational excellence.
• The Abu Dhabi National Oil Company (ADNOC) is the state-owned oil company of the United Arab Emirates (UAE). Established in 1971, ADNOC operates across the entire hydrocarbon value chain, including exploration, production, storage, refining, and distribution of crude oil, petroleum products, natural gas, and petrochemicals. It is recognized as one of the world's leading energy producers and plays a pivotal role in the economic development of Abu Dhabi.
3 things that helped drive the strategy
How SAP solved a problem for the customer?
• Trust in SAP: ADNOC's confidence in SAP's expertise and track record was fundamental in choosing SAP as their strategic partner for this transformation. • Scalable and Reliable Solution : SAP's ability to offer a scalable, reliable, and highly available solution with best-in-class SLAs ensured that ADNOC's operational requirements were met and exceeded. • Integrated Local Cloud Offering : The provision of a true local cloud solution, wherein SAP assumes full responsibility for delivering the hosting platform, managed services, and software under a single, cohesive contract, streamlined operations and accountability.
Industry
•
Oil & Gas
• SAP addressed ADNOC's challenges by delivering a solution that met strict data residency requirements without compromising on service quality. By fully managing the ERP environment within ADNOC's local data centers, SAP provided a robust, secure, and compliant platform with industry-leading Service Level Agreements (SLAs), ensuring both performance and peace of mind for ADNOC.
Region
•
EMEA
MP Name
•
Faisal Alkhatib
INTERNAL – SAP and Customers Only The team involved: ( roles / names) • Global RISE Team: Provided overarching strategy and support for the RISE with SAP implementation. • Global Systems Integrators (GSI): Deal structure, contract migration. • SAP Professional Services: Delivered specialized expertise and consulting throughout the project lifecycle and are doing a full migration from current system to RISE CDC.
Reference: Y/N • No
MP: can people contact you, is the customer willing to do reference calls, etc. Yes, I am available for contact regarding this project. Additionally, the customer has expressed willingness to
participate in reference calls to share insights and experiences related to this successful collaboration.
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