Guest Engagement Score
Overall Stay Experience Target: 94% Score: 92.15%
Arrival Experience Target: 90.8% Score: 91.12%
Departure Experience Target: 91.8% Score: 91.80%
Service Attentiveness Target: 90.8% Score: 91.32%
Problem Handling Target: 74.5% Score: 75.56%
Problem Free Target: 73.6% Score: 75.72%
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