Welcome to DUCKS - An introduction for parents

Jewellery Jewellery may not be worn except for watches, studs for pierced ears or jewellery relating to specific religious beliefs. Earrings must be removed at home or by the child. Key Person The role of the key person is established in the EYFS section of DUCKS, that is Kindergarten, Nursery and Reception, and continues throughout your child’s time with us. The key person is there to provide an ongoing attachment relationship with your child. The nature of this relationship will naturally change and develop during their time at DUCKS. The aim of the key person relationship is for each child to feel special, individually cherished and thought about by someone in particular while they are away from home. In the EYFS your child’s key person is your initial point of contact for sharing information.They are someone with whom your child builds a relationship from the settling in period onwards. Throughout their time at DUCKS, children will work closely with all the adults in the class and through this develop their relationships beyond those they have established with their key person. Late Collection and Non-collection In the instance of a child not being collected from DUCKS after a reasonable amount of time, fifteen minutes has been allowed for lateness, the following procedure will be initiated by staff: • inform the senior member of staff on duty if a child has not been collected • the office will check for any information regarding changes to normal routines, parents work patterns or general information. If there is no information recorded, the parents/carers will be contacted on the numbers provided for their home or work. If this fails, the emergency contacts will then be contacted as per the child’s records; • the senior member of staff on duty and one other member of staff must stay behind with the child (if it falls outside normal operating hours). During normal operating times, staff ratios must be met and planned for accordingly; • if the parents/carers still have not collected the child, the senior member of staff on duty will telephone all contact numbers available every 10 minutes until contact is made. These calls need to be logged on the full incident record; • in the event of no contact being made by 6pm, the person in charge will ring the Social Services Emergency Duty Team 020 7525 2696 for advice and Ofsted 0300 123 1231 to advise them of the situation; • two members of staff will remain in the building until suitable arrangements have been made for the collection of the child. The child’s welfare and needs will be met at all times.

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