Regional L&D Catalogue 2019 - SLIM DUBAI

REGIONAL LUXURY PROGRAMS

THE SHANGRI-LA LUXURY ATTITUDE

- What makes Shangri-La a Luxury brand? - Representing Shangri-La’s Luxury

- Speaking Shangri-La - Looking Shangri-La - Acting Shangri-La

OBJECTIVES

All colleagues.

AUDIENCE

Pre-Work 1 Day.

DURATION

• Increase grooming standards. • Increase communication with the guests. • Increase brand Luxury positioning service.

R.O.I

L&D Manager / Director on property.

FACILITOR

Our Guests, Our People.

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