LADIES
HAIR
Hair should be clean, neat and tidy always. Itmust be kept clear off the face.
Fringes must be secured in place with plain clips that match the hair colour and
combed back neatly. Short or shoulder length hair should be groomed tidily. Frizzy or
wavy hair typesshould be tied or c lipped neatly.
When hair is worn down or long, it should be styled and pulled back away from the
face. Guest contact colleagues must put their hair up in a bun if it is longer than
shoulder length or have it tied with hair band. Non-guest contact colleagues secure
their hair in a ponytail if it is longer than shoulder length.
Hair bands should match with the hair colour. To maintain a neat appearance
hairspray/gel could be used. Wet/shiny/oily look is permitted.
Wigs are not allowed.
Hair colour must be close to natural – a maximum of two shades lighter or two
shades darker than natural hair colour.
Highlights should be natural-looking with no obvious streaks.
UNIFORMED COLLEAGUES
Braided hair or beads are not permitted.
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