Grooming Guideline

LADIES

ACCESSORIES

 Clean and clear name badge must be properly worn always on the left side. It

must be worn when at work inside the hotel premises by Level 3 - 5 colleagues. In

the case of Level 1- 2 colleagues, they may opt to just wear the latter mentioned

pins.

 For colleagues who wear both the name tags and management/service pins, it

should all be worn on the left side of the uniform.

 For any official activities outside the hotel premises, only management / service pin

should be worn, if applicable (i.e. Sales)

 Pens must not be visible on the outside pockets of the uniform.

 Personal mobile phones can be carried while on duty but must be on silent mode.

Personal calls or messages should not be entertained while on duty in the guest

contact area

UNIFORMED COLLEAGUES

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