2024 HCA Design Guidelines

A4 Amenities

A3.06

Package store Section Summary

A4.01

Cleaners store & caretaker office Section Summary Where a cleaners’ store is being provided, ensure they are well located, fitted out with robust finishes and equipment and are secure. Cleaners Store & Caretaker Office Considerations Checklist: • Projects of 150 dwellings or more require a fulltime caretaker presence on site. As such, projects of this scale require a caretaker office on site including kitchenette, toilet and small office area. • A cleaners store must be included in all High Density projects of 100 dwellings or more. It is preferred that projects of this size also include a caretaker office. • Project design team is to seek confirmation of requirement for cleaners store and/or caretakers office from Housing Choices representative during briefing phase. • All High Density projects, must at a minimum, include a cleaners sink and lockable chemical store located on-site. This amenity can be included in a waste room or other back of house space where appropriate and compliant with relevant regulations. • Low Density projects which include any SDA dwellings must include a cleaners sink and lockable chemical store. • Cleaners stores should be located adjacent to lift cores where possible and in basement areas is preferred. Consider travel distances when locating cleaners’ stores. • There should be provision for a minimum of one cleaners store per building, to be located on the basement or ground level and near the building’s lift core. • Provide a cleaner’s sink, faucet with hot and cold water, floor waste, 1 No. double GPO, and lockable keyed door. • Provide a WC and hand basin unless public or staff amenities are located in close proximity. • Vertical storage space for mops, brooms etc. Storage shelving to one wall for chemical storage. • Space for storage of a cleaners’ trolley. • A general size guide for the cleaners’ store is 10m 2 . Discuss any significant changes to this size with Housing Choices.

Generally, High Density Housing projects require a package store. The changing nature of how we receive goods, the turn towards online shopping, and contactless delivery means secure package store facilities need to be considered. All package store requirements should be discussed with Housing Choices at the briefing stage. Secure package storage may take various forms, such as lockers, pigeonholes, etc. Package Store Considerations Checklist: • Package Store is to be located near building entry and office, if included in project. • If a project includes multiple buildings, each building requires its own package store adjacent to the main entry. • Potential locker allocation to be considered as part of FF&E on an as needs basis. • Allow for afterhours access and collection. • CCTV surveillance required. • Consideration as to whether groceries will be delivered and whether there needs to be refrigeration / temperature control to the space. • Consideration given to accessibility of package store by people with a disability.

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Housing Choices Australia | Design Guidelines

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