Catering, Venue Management & Sales Queen Mary’s University London Overview
The Management Recruitment Group are an International Group of Specialist Recruitment Businesses that provides services including Retained Search, Interim Executives and Permanent Recruitment Outsourcing.
The MRG Higher Education Commercial Services team were retained by QMUL to build the commercial services team, providing candidates with detailed briefs and assessing them against agreed criteria. The remit of the Commercial Services team is to drive revenue for the campus and enhance the student experience. A background and understanding of each role is detailed below: A background and understanding of each role is detailed below:
Director of Commercial Services
Head of QM
Head of Hospitality and Catering
Head of Commercial Sales
Venues and Operations
Assistant Director of Commercial Services The remit of the Assistant Director of Commercial Services was to create a commercial strategy covering accommodation, conferencing, events and food and beverage. This business unit is the conduit between the student’s union, academic and professional services. We were briefed to find a strong business leader adept at delivering a cultural change within a complex environment. With a track record of being accountable for commercial viability and service delivery of the commercial services; comprising of catering & hospitality, sales & marketing, and accommodation services. After a national search across higher education, the wider public sector and the private sector, we appointed a former Director of Commercial at Kings College London. They had been instrumental in setting up the conferencing and events business for the Strand campus.
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