(Detailed) Justin Clark - Resume | Cover Letter

HI! I’M JUSTIN CLARK. Director of Information Systems, Technology, & Infrastructure

214 945-1971 Justin@justinclark.io www.justinclark.io

PROFILE

EDUCATION

Bachelors of Science in Information Technology University of Phoenix Phoenix, Arizona

Information Technology Professional with over a decade of experience in operations and broad-based management in support roles for design, development and implementation of key operating systems while employing leadership, vision, and direction to team leaders and clientele alike. Repeated success guiding global business strategies with established and emerging technologies to achieve maximum operational impacts with minimum resource expenditures. Adept in the development of in-depth knowledge of new/emerging industry and marketplace technologies and trends to share with appropriate business and IT stakeholders.

2017

TECHNICAL SKILLS

SOFTWARE PLATFORMS

MS Office; MS Exchange; SharePoint; Proofpoint; Smarsh; SCCM; CyberArk; ITAM; Altiris; Caspersuite; Shares; Sabre; RSA; Oracle; Marimba Tuner; Juniper; Cisco VPN; Azure; AWS;

HIGHLIGHTS OF EXPERTISE ITIL Foundations HIPPA |PCI |SOC | SOX Compliance SLA KPI Metrics Reporting Full Life-cycle Asset Management Agile Project Management

CapEx | OpEx Budget Management Network | Security Infrastructure Management Enterprise Communications|Executive Presentations IT Change Management |Training | Documentation Technology Systems Migrations|Adoption

SECURITY TECHNOLOGIES

Mobile Iron; SOTI, PGP / McAfee Encryption; Enterprise Anti - Virus Tools; Badge Network Security; SSL; SSH; Okta; ADFS;

CAREER EXPERIENCE

IT DIRECTOR, IT OPERATIONS 2015 to Present

ACTIVE NETWORK

Dallas, Texas

Manage a high-performing technical support department consisting of geographically distributed managers and team members. Directly manage departmental OpEx/CapEx budgets; determining financial targets, budgets, and business plans to exceed defined goals. Lead organizations Desktop, Service Desk, Asset Management, Mobility, Point of Sale, and Core Services Teams. Manage team of Systems Engineers who administer the organizations Exchange, O365, Skype for Business, Email Archiving, and Spam Filtering platforms. Work directly alongside 3rd Party vendors to customize enterprise tools to better suit organizational needs. Oversee and have responsibility over all critical departmental projects, audits, compliance initiatives, and system rollouts/updates. Fundamental in identifying, recommending, implementing, and supporting technology solutions while partnering with stakeholders to identify areas for improvement and continually assessing solution offerings for potential benefits to the organization.

SYSTEMS

Mac OS X (All); Windows (All); iOS; Android; ChromeOS; Unix; Linux

TELEPHONY

CUCM; iOS; Android; AirWatch; Intune; Mobile Iron; Avaya Site Administator

NETWORKING

LANs; WANs; VPNs; Router; Firewalls; Server Management

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