2025-2027-Student-Catalog-and-Handbook

S t u d e n t H a n d b o o k: C o m p l a i n t s , G r i e v a n c e s , G r a d e A p p e a l s & C o d e o f C o n d u c t Step 4: File a Grade Appeal Challenge (Level 3):

A Grade Appeal Challenge can be filed if a student does not like the outcome after filing a Grade Appeal. Students cannot request a Grade Appeal Challenge without a Dean’s Resolution being issued in writing. All Dean’s Resolutions are submitted to students via certified or registered mail. Grievances governing Grade Appeals are not guaranteed and are handled on the merits of each case filed. Procedures for filing a Grade Appeal Grievance are as follows: 1. If the Dean’s Resolution does not prove satisfactory to the student, the student may file a Grade Appeal Challenge online within 5 business day (of receipt of the Dean’s Resolution). 2. The Grade Appeal Challenge Committee consists of one individual: the Vice President for Instructional Services (although third-parties may be consulted or invited to participate by the Vice President, if a hearing is provided). NOTE: Failure on the part of the student to file his or her Grade Appeal Grievance request ONLINE within 5 business days (upon receipt of the Dean’s Resolution) will invalidate the request and the Dean’s Resolution will stand. There are no exceptions to this policy. 3. Students who wish to file a Grade Appeal Challenge to be heard by the Vice President must establish grounds and submit an official online Grade Appeal Challenge Request within 5-business days upon receipt of the Dean’s Resolution. Simply disagreeing with a Dean’s Resolution does not establish grounds for an appeal. An appeal must be based on the student’s ability to demonstrate that a grade was awarded based on arbitrariness, prejudice or error (as previously dictated under the Grade Appeal Process).

a. Arbitrariness: The grade awarded represents such a substantial departure from accepted academic norms as to demonstrate that the instructor did not actually exercise sound professional judgment in administering the grade. b. Prejudice: The grade awarded was motivated by ill will, and is not indicative of the student’s academic performance.

c. Error: The instructor made a mistake in fact or application of points awarded.

4. Failure to submit a Grade Appeal Challenge Request (online) within the specified time period (of 5-business days) following the receipt of a Dean’s Resolution will automatically invalidate a student’s request for a grade appeal and the Dean’s Resolution will officially stand. 5. Grade Appeal Challenges are NOT automatically heard, but all challenges are reviewed by the Vice President for Instructional Services. The Vice President can take the following actions after reviewing the facts presented in a grade appeal:

a. VP Action 1: Full Denial. Uphold the decision issued by the Dean without granting a hearing.

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