Awards 2025 guidance and criterias

Software Innovation Product of the Year Award

This award recognises outstanding software products that demonstrate excellence in innovation, usability, compliance, and customer support. It is open to software products that are sold and supplied to customers, with a separate category available for service providers.

The award will be presented to the software product itself, and judges will evaluate what makes it stand out, how it embraces innovation, and the impact it has on users.

Judges will look for:

• A highly innovative software product that leverages cutting-edge technology, including AI, to enhance performance and usability • Compliance and best practices ensuring that the software meets all relevant regulations and industry standards • Strong customer support and engagement demonstrating how users are kept informed, supported, and empowered • Clear differentiation from competitors showcasing unique features and benefits that set the product apart.

Submission Guidelines (Maximum 1,000 words)

To enter this category, provide up to 1,000 words covering the following areas:

Details of the Software Product

Judges will be looking for:

• Product specifications and core functionalities • How the software stays compliant with evolving regulations • Methods used to keep clients informed of legislative changes (e.g., newsletters, webinars, customer conferences please provide examples • Frequency and details of product updates/releases • Reporting and analytics capabilities • Evidence of customer support, such as an intuitive user experience, helpdesk availability, and additional resources.

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