Payroll Service Provider of the Year
Please note this award is solely concerning service providers, there is a separate award category for software providers (see pages 12-15).
To ensure fairness based on the size and complexity of each organisation, the Payroll Service Provider category will be divided using three key questions asked at the start of the submission process, as follows:
1. Number of Payslips per month 2. Number of PAYE references managed 3. Number of operational payroll staff
The judges will finalise the divisions during the judging process to ensure an equitable split.
Organisations turn to service providers to deliver compliant and efficient payroll services within their organisation and this award will be presented to the provider proven to demonstrate commitment to customer service and an effective and compliant payroll service.
Submission (maximum 1,500 words)
To nominate in this category, provide up to 1,500 words showing evidence of the following:
Team Overview
This section highlights the individuals behind payroll and requires nominees to provide evidence of:
• The methods used to keep payroll teams up to date, including training and development initiatives, along with how progress is measured and reviewed • The approach to managing and monitoring team performance, detailing appraisal systems and the processes in place to ensure their effectiveness • Any accreditations held or being pursued by the service provider, such as the Payroll Assurance Scheme, ISO certifications, or Investors in People • The size and structure of the payroll team.
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