Stakeholders
For the planning process to be effective, it was critical that it be conducted in the context of the community we serve. We proactively sought input from our community leaders to better understand their perception of Northeast Mississippi Health Care and to build strong support for the plan’s future implementation. Individuals representing board, staff, community stakeholders, non-profits, and public agencies were invited to provide input via an on-line survey. Some of the feedback provided by the group is bulleted here.
Community
What should be the priorities for NMHC over the next few years?
What does NMHC do best? • High-quality services
• Collaborative partnerships • Expansion of services & capacity • Increased visibility • Improved customer service • Advocacy & legislative impacts • Specialty services • Fundraising • Clinical Learning / Academic
• Outreach in the community • Collaborative efforts • Availability & diversity of services • Patient-centeredness
Board & Staff How might NMHC best respond to external changes and trends? 1. Academic partnerships 2. New sites / facilities 3.
What other investments might NMHC need to make to respond to these changes and trends? 1. Technology investments 2. Staff training & development 3. Equipment upgrades 4. Organization structure / infrastructure building
New / diversified revenue sources Increased advocacy efforts Collaboration with like-minded organizations
4. 5.
6.
Increased marketing & communications
7.
Fundraising
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