S H A N G R I - L A A C A D E M Y O N L I N E
R E V I E W - A P R I L 2 0 2 0
providing transformational learning for everyone…
Shangri-La Academy Online 3
Our virtual learning platform
L E A R N A N Y T I M E A N Y W H E R E
Shangri-La Academy Online is our virtual learning platform dedicated to support the continuous learning and personal growth for over 45,000 Shangri-La colleagues across the globe. Our colleagues have the opportunity to drive their own learning and development any time, any where.
S O M E N U M B E R S I N 2 0 2 0 :
A record of 20,000 colleagues used the platform in a single day in mid-March.
2019 309,068
2020
2020 513,116
2019
1
2
3
4
5
6
7
8
9
10
9 Avg. number of courses completed per colleague, a 65% growth rate compared last year.
Q1 2020 showed a cumulative number of half a million learning experiences facilitated via Shangri-La Academy Online versus 309,068 in 2019. This means that the use of Shangri-La Academy Online in Q1 2020 already surpassed the use registered in 2019 since the launch up until Dec 31 st .
1
470,000 courses completed
51,949 Active users worldwide
270 online courses - Click here to see our catalogue
L E A R N N E W S K I L L S
1100 media files
Bite-size learning increasing competency, reducing time.
S T R E N G T H E N K N O W L E D G E
Evidence-based researched programs
P A V I N G C A R E E R P A T H W A Y S
Truly blended learning experiences that combine online modules, classroom workshops, on the job activities and social learning through mentoring & coaching.
G R O W I N G P O R T F O L I O In 2020, our learning catalogue will include over 80 new learning solutions about Essential, Functional or Leadership learning. Some examples of new programs:
Digital Marketing Data Analytics Site Inspection Interview Skills PDR Assessment Menu Engineering
ESSENTIAL
FUNCTIONAL
LEADERSHIP
Junior Leaders Program Emerging Leaders Program Hotel Leaders Program Business Leaders Program
Shang Care Program 2020 Global Hotel FLS 2020 Global Hotel Security 2020 SFS Orientation 2020 Engineering BSC module
Tea Sommelier Program F&B sequence of service Rooms Upselling Finance TM1 Training TrustYou Golden Circle Family Experience Rooms Certification- 2 Media Relations
S H A N G R I - L A A C A D E M Y O N L I N E
R E V I E W - A P R I L 2 0 2 0
Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7Made with FlippingBook HTML5