DEPARTMENT: PARKS & RECREATION
PROGRAM: SENIOR CENTER
MISSION The DeSoto Senior Center is responsible for administering daily senior citizen programs. The Center has a nutrition program that focuses on educating seniors on the importance of combining social, physical and healthy dietary habits. The Center offers recreational and enrichment opportunities that include: music performances, dances, dinners, volunteer opportunities, lounge/entertainment area, fitness room, computer room, and various multipurpose areas. The Center produces a monthly newsletter to inform patrons about upcoming activities and events. The Senior Center Manager, Coordinator, and seven part- time staff are responsible for overall operations of the center, tracking attendance, marketing classes and special events, transportation, and health and wellness programs. GOALS AND OBJECTIVES • Provide an environment that fosters an active atmosphere for members that are 50 and older • Increase participation in active and social programming efforts by offering a variety of physical and social opportunities • Track and monitor customer service satisfaction SERVICE LEVELS Quantifiable Factor(s)
FY 2025 Target
FY 2022 Actuals
FY 2023 Actuals
FY 2024 Actuals
Activity Demand/Workload Provide meals to older adults in the community Promote family-focused events and entertainment
N/A N/A N/A N/A N/A
15705
20948
22000
12
15
15
Number of Senior Center Members
364
301
330
Number of Customer Satisfaction Surveys Completed
61
36
75
Physically Active Programs Offered
3
3
5
FY 2022 Actuals
FY 2023 Actuals
FY 2024 Actuals
FY 2025 Target
Efficiency/Effectiveness Measures
$7.17 0.6%
M&O Budget Per Capita
$5.73 0.57%
$6.42 0.63%
$6.53 0.63%
M&O % of General Fund Budget
Average Number of Center Members attending monthly Number of Participants in Physically Active Programs
N/A N/A N/A
254
278
310
30
30
50
Customer Satisfaction
80%
85%
90%
163
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