DEPARTMENT: MUNICIPAL COURT
PROGRAM: MUNICIPAL COURT
MISSION The Municipal Court activity is responsible for processing legal and court related matters in an efficient and timely manner as well as provide a forum for citizens to have their matters heard in a judicial and unbiased setting. Administrative functions include timely and accurate processing of complaints filed, courteously responding to request for information from the public, responsibly collecting assessed fines and fees, and the efficient docketing of cases for adjudication. GOALS AND OBJECTIVES • Improve and streamline court processes through the use of relevant court technology. • Provide convenient customer service options for defendants who interact with the court. • Maintain a citation clearance rate of 75%.
• Bench Trials adjudicated in 2 or fewer settings. • Jury Trials adjudicated in 2 or fewer settings. • Maintain an average survey score from web chats & text messages of 75% or higher.
SERVICE LEVELS
FY 2025 Target
FY 2022 Actuals
FY 2023 Actuals
FY 2024 Actuals
Quantifiable Factor(s)
Activity Demand/Workload 1a. Number of citations filed with the court
6341 2801 4988 3418
7243 1468 4341 3149
11566
4,000 2,000 4,000 1,900
1b. Cases reactivated
2829 8512 5667
1c. Cases with entry of judgment 1d. Cases placed on inactive status 2. Total Bench Trials Performed 3. Total Jury Trials Performed 4a. Total Summons served by Marshals 4b. Total citations issued by Marshals
4 0
2 0 0 0
12 11
5 5
85
1093
120 175
133
0
5a. Defendant's assisted by web chat or text message 5b. Defendant's request for case resolution through email 5c. Defendant's video conferencing with the Judge
1913
2303
3861
1,000
189
390
654
75
850
37
3116
1,087
FY 2022 Actuals
FY 2023 Actuals
FY 2024 Actuals
FY 2025 Target $17.51
Efficiency/Effectiveness Measures
M&O budget per capita
$12.97
$16.24
$17.47
176
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