DEPARTMENT: LIBRARY
PROGRAM: LIBRARY SERVICES
MISSION Mission: Your DeSoto Public Library opens doors to opportunities, growth, and learning for all. Vision: Building a better DeSoto through compassion, service, and education. GOALS AND OBJECTIVES • Increase usage of materials, including books, electronic content, and audio-visual materials, by satisfying market demands. • Increase program attendance. • Increase customer satisfaction of interaction with Library staff members, as measured through the survey distributed to on-scene patrons. • Maintain and provide to the public the use of computers and appropriate software. SERVICE LEVELS Quantifiable Factor(s)
FY 2025 Target
FY 2022 Actuals
FY 2023 Actuals
FY 2024 Actuals
Activity Demand/Workload 1. Number of public use computers
45
45
43
43
2. Number of adult, teen, and youth programs per annum 3. Number of customer service surveys completed 4. Number of items checked out and used by customers New/Updated for FY25: Number of adult, teen, and youth programs (replaces #2) 5. Outreach Opportunities
1,150
726
1,108
425
332
323
408
400
247,457
245,401
274,846
250,000
13
13
16
15
N/A
N/A
N/A
1,000
Total resource usage (replaces #4) Community Engagement (replaces #5)
N/A N/A N/A N/A
N/A N/A N/A N/A
N/A N/A N/A N/A
275,000
Outreach Events
25 10
Partnerships/Collaborations w/
outside
organizations
FY 2022 Actuals
FY 2023 Actuals $25.13
FY 2024 Actuals $29.20
FY 2025 Target $29.40
Efficiency/Effectiveness Measures
M&O Budget Per Capita
$22.56
2.28%
2.6%
M&O Budget % of General Fund Budget
2.3%
2.50%
180
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