2. Percent of Utility Billing work orders completed within (1) business day 3. Percent of uncollected revenue recovered after disconnections 5. Percent of billing adjustments (Billing error, misreads, etc.) 4. Percent of annual manual reads to AMI
99%
99%
99%
90%
73%
83%
92%
95%
1.0% N/A
<1% N/A
<1% N/A
<10% <15%
6. Percent of Proactive Large Meter Testing
N/A
N/A
N/A
>=3%
225
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