Patient Guide Solutions - Standard Guide Sample

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You Have the Right to the Best Care We acknowledge that each patient has basic rights and responsibilities with respect to their care. We will support and respect each patient’s dignity and their civil, constitutional, and statutory rights while receiving care here. We respect and support your right to be informed about and participate in decisions about your care and treatment plan and to give or withhold informed consent to such care or treatment. You may exercise such rights without fear of retaliation, coercion, or discrimination. If you cannot make decisions for yourself, the person you name in your advance directives or a legally authorized representative can exercise these rights for you. Rights & Responsibilities

Patient Rights As a hospital patient, you have the right to: Be Treated With Respect C are that is delivered in a respectful manner, free from abuse, discrimination, intimidation, harassment, neglect, or exploitation. C are that is respectful of the cultural values, religious beliefs, and personal preferences you make known to us. U se your own personal items, as long as they are not unsafe for you or others. E xpress complaints without fear of harm, coercion, or discrimination. Access Medical Care R eceive care regardless of your ability, race, religion, gender identity, ethnicity, culture, age, sex, sexual preference, marital status, ability to pay, pregnancy status, education, or veteran status. A ssistance with physical or mental disabilities that may limit your ability to receive or ask for care. Receive the care and services that are required by law. B e provided with an explanation of your medical conditions and treatment plan, including expected outcomes, risks, and any reasonable medical alternatives to the recommended care. H ave your pain assessed and treated in an appropriate and safe manner. Assistance With Communication Be told about your rights in a way you understand. Receive the services of a translator or interpreter for free if you need help with communication. Free interpretation services if you have a hearing impairment.

Written information in other formats at no cost if you are visually impaired, including large print, electronic format, or audio. Consent to Your Medical Care P articipate in the development and implementation of your plan of care, or if you cannot, to have your authorized representative participate on your behalf. G ive or refuse to give informed consent, based on an explanation you understand of the care or treatment and its risks and alternatives, before receiving non-emergency medical care or treatment. R efuse medication or other treatment after the consequences of such refusal have been explained. M ake or change advance directives and have hospital staff comply with them. } See p. 28 for information about advance directives. Refuse to take part in any research project. C hoose any company or organization that will provide care to you after discharge, if needed. Be Informed Be told about your care in a way you understand. K now the name, title, and role of the person caring for you.

R eceive timely notice of your discharge, and to include a support person of your choice in any teaching about follow-up care that may be needed.

R eceive a copy of your patient rights and responsibilities if you receive care at any of our sites.

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