Mission Moments: Providers share memories that made an impact
Thoughtful screening, compassionate care
For a patient with a history of good health, there was no cause for alarm during an annual checkup with Family Medicine Nurse Practitioner Jamie Shaw. But routine screening labs revealed abnormal results – leading to further tests and an unexpected diagnosis of blood cancer. “Jamie demonstrated not only clinical expertise but also immense empathy,” said Associate Director of Nursing Tania Murrell. “She provided the patient with … a clear packet of resources to guide her conversation with her family. The patient was reassured, knowing that OneWorld had her back during this difficult and life-changing time.”
The school-based care model benefits not just students, but whole family systems. Advanced Practice RN Shaylee Laursen had been following a student at her school with behavioral health concerns. The patient’s parent grew frustrated after multiple school meetings, coupled with transportation barriers, led to job loss. Laursen brought the patient and parent together: “We came up with a treatment plan to aid the behavioral concerns, while also working with the school social worker to help with transportation barriers for picking up medications.” They also addressed food concerns. Collaborating on whole-family needs
At another school, a teen who was experiencing self-harm and suicidal thoughts confided in a friend. The friend – doing the right thing – advised the teen to talk to an adult at school. While the initial adult was unable to help, the teen later met with School-Based Health Center Behavioral Health Therapist, Kevin Heeb. He arranged crisis care because he believed the patient was in immediate danger of suicide. “If we weren’t here … that probably would have happened. Just saving one life makes everything we do worth it,” he said. A just-in-time intervention
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ISSUE 2 2025 | EXCHANGE
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