OneWorld Exchange Newsletter - Issue 2, 2025

Feature Pharmacy

What’s in the box? A clear pathway to better health

Leo* was on track with his diabetes medication at first. But after a few months, the OneWorld Pharmacy didn’t hear from him. He stopped refilling his prescription. He stopped returning calls. Pharmacy staff did not know what happened, but they took notice of his absence. When Leo next saw his provider, he was struggling. His A1C, which measures blood sugar levels over the past two to three months, was at a dangerously high 15.3. His provider alerted the pharmacy. It was time to change tactics. Leo needed a different solution to help manage his medications and ease confusion – which would then free him up to focus on other aspects of his health.

Fortunately, the OneWorld Pharmacy has a program for patients like Leo. It’s called the Medication Unit-dose Packaging Program, and it is a highly customized service that helps patients better understand which medication to take and when. “Taking meds consistently makes a big difference. But also, less worrying about medications means more time to think about what they’re eating,” said Pharmacist Elizabeth Marquez, who heads up the program. “And as there starts to be some progress, patients gain momentum and might consider beginning to exercise. Those changes together can result in much improved outcomes.” Participants in the Medication Unit-dose Packaging Program receive their medications

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EXCHANGE | ISSUE 2 2025

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