2025 CE DAYTIME SESSIONS
- Define key characteristics of effective teams and positive work environments. - Take the Daring Leadership Assessment by Brene Brown in preparation for discussing courageous leadership. Topics covered: - The art of leading teammates • The seven key behaviors for great team leadership by Tom Brady • Every leader is a coach • Put the team first, always, even when facing personal adversity • Show appreciation for unsung heroes • Set the standard and create a culture of 100% effort • Recognize individual psychology and the best ways to motivate • Understand and complement the style of the formal leader • Recognize and counteract the external forces that can cause selfish behavior • Create opportunities to connect as people outside the clinic - Leading effective teams • Four questions every leader should ask themselves • What great leaders say to build a strong team - The five dysfunctions of a team by Patrick Lencioni *This full-day session will offer a comprehensive program providing a solid framework for mastering essential team leadership skills. This course is divided into seven sections designed for emerging leaders and seasoned professionals alike. Participants can register for any number of the courses; however, individuals who complete all seven sessions will receive the IndeVets Leadership Certification. Participants will gain invaluable insights and practical tools to thrive in leadership positions. Covering topics like problem-solving, delivering feedback, and delegation, this course will equip individuals with the confidence and capabilities to lead with authenticity, empathy, and impact. By the end of the session, participants will discover how to empower themselves and others and reach their full leadership potential. Learning Objectives: 1. Learn essential techniques and strategies to enhance communication skills and cultivate meaningful relationships. 2. Learn common concepts for fostering integrity and trust in your personal and professional lives, leading to more effective interactions and better outcomes. 3. Develop critical thinking and problem-solving skills and adopt strategies to become a great decision-maker. 4. Understand how to lead and inspire effective teams, enhance collaboration among team members, and improve overall team performance. 5. Discover ways to empower, influence, and motivate others. 6. Gain insight into how to deliver and receive feedback • Absence of trust • Fear of conflict • Lack of commitment • Avoidance of accountability • Inattention to results - Characteristics of high-performing teams effectively, and explore its impact on patient care, relationship building, and the work environment. 7. Master the art of delegating tasks effectively to prevent burnout and maintain productivity. THE BOTTOM LINE IS COLOR BLIND Pam Hale, DVM, MBA 8:00 AM - 8:50 AM | Room 106 The case for diversity related to business outcomes. The presentation outlines the need for diversity in the veterinary business world and how this can be good for business. Our clientele is increasingly diverse. Our staff and team members are diverse. Pet ownership has no color, sex, or sexual orientation boundaries. Preconceived notions of minority pet ownership perpetuate damaging stereotypes. Culturally competent pet care is just as important as culturally competent (human) health care. VETERINARY MEDICINE REQUIRES VETERINARY LEADERSHIP Pam Hale, DVM, MBA 9:00 AM - 9:50 AM | Room 106 The key takeaway is that veterinarians are best recruited, led, and coached by other veterinarians. Veterinarians understand their clients’ needs. Veterinarians and veterinary paraprofessionals respond to those who have walked the walk, held the paw, and comforted the pet parent. The
veterinary corporation that demonstrates its emotional intelligence and business acumen by placing veterinarians at the helm of the veterinary business will break the impasse of veterinary burnout and attrition. COURAGEOUS CONVERSATIONS: TACKLING TOUGH CONVERSATIONS WITH CONFIDENCE Kristal Roberts, PCC, CHIC, MBA Melanie Vargas, PCC, CHIC, SHRM- SCP & SPHR 10:30 AM - 11:20 AM | Room 106 Elevate your leadership skills, designed to empower you in handling challenging discussions. Learn the importance of constructive feedback in fostering employee growth and driving organizational success. Gain valuable insights into diverse communication styles and how to adapt your approach for more effective interactions with your team. THRIVING THROUGH TURBULENCE: CULTIVATING SELF-CARE, STRESS MANAGEMENT, AND RESILIENCE Kristal Roberts, PCC, CHIC, MBA Melanie Vargas, PCC, CHIC, SHRM- SCP & SPHR 11:30 AM - 12:20 PM | Room 106 Join us for a powerful workshop led by a certified executive coach, designed to equip you with strategies to navigate the complexities of your role during this period of significant change. While the post-pandemic return to normal has been celebrated by many, our lives continue to evolve, bringing new challenges and demands. The pressures on our time, energy, and mental well-being can feel overwhelming. This transformative session offers an opportunity to explore the keys to thriving in the face of adversity within the pet care industry. You will away stronger, more resilient, and more empowered than ever before. LEADING WITH INFLUENCE Description: Leading and empowering others to succeed is an important part of being a leader. This course aims to teach you how to be an effective leader by sharing skills on how to empower, influence, and motivate others. Learning objectives: - Identify how to empower others and feel empowered yourself. - Learn the importance of influence. - Develop ways to stay motivated and help motivate others. Topics covered: - Effective leadership - Empowerment Christina Moore, DVM, MBA 2:00 PM - 2:50 PM | Room 104 *This full-day session will offer a comprehensive program providing a solid framework for mastering essential team leadership skills. This course is divided into seven sections designed for emerging leaders and seasoned professionals alike. Participants can register for any number of the courses; however, individuals who complete all seven sessions will receive the IndeVets Leadership Certification. Participants will gain invaluable insights and practical tools to thrive in leadership positions. Covering topics like problem-solving, delivering feedback, and delegation, this course will equip individuals with the confidence and capabilities to lead with authenticity, empathy, and impact. By the end of the session, participants will discover how to empower themselves and others and reach their full leadership potential. Learning Objectives: 1. Learn essential techniques and strategies to enhance communication skills and cultivate meaningful relationships. 2. Learn common concepts for fostering integrity and trust in your personal and professional lives, leading to more effective interactions and better outcomes. 3. Develop critical thinking and problem-solving skills and adopt strategies to become a great decision-maker. 4. Understand how to lead and inspire effective teams, enhance collaboration among team members, and improve overall team performance. 5. Discover ways to empower, influence, and motivate others. 6. Gain insight into how to deliver and receive feedback - Inspiration - Motivation effectively, and explore its impact on patient care, relationship building, and the work environment. 7. Master the art of delegating tasks effectively to prevent burnout and maintain productivity.
adopt strategies to become a great decision-maker. 4. Understand how to lead and inspire effective teams, enhance collaboration among team members, and improve overall team performance. 5. Discover ways to empower, influence, and motivate others. 6. Gain insight into how to deliver and receive feedback effectively, and explore its impact on patient care, relationship building, and the work environment. 7. Master the art of delegating tasks effectively to prevent burnout and maintain productivity. DEVELOPING CRITICAL SKILLS FOR PROBLEM SOLVING Christina Moore, DVM, MBA 10:30 AM - 11:20 AM | Room 104 Description: Great decision-making involves critically analyzing available data and combining that with your own wisdom, experience, judgement, and intuition. Great decision-makers need patience to collect information, humility to ask others for their opinions and thoughts, and sometimes fortitude to stand alone or make a difficult call. Instead of making a decision because it feels right, critical thinkers subject all available answers to scrutiny and skepticism. They will eliminate everything but the most useful and reliable information. Learning objectives: - Understand the basics of critical thinking and its role in great decision-making. - Explore how to constantly sharpen your critical thinking skills. - Understand how different situations may require alterations in your leadership style. - Reflect on your own ingrained experiences, bias, and viewpoints, and how they may interfere with quality decisions. Topics covered: - Sharpening your critical thinking skills - Critical thinking strategies - Data fallacies to avoid - Decision-making strategies *This full-day session will offer a comprehensive program providing a solid framework for mastering essential team leadership skills. This course is divided into seven sections designed for emerging leaders and seasoned professionals alike. Participants can register for any number of the courses; however, individuals who complete all seven sessions will receive the IndeVets Leadership Certification. Participants will gain invaluable insights and practical tools to thrive in leadership positions. Covering topics like problem-solving, delivering feedback, and delegation, this course will equip individuals with the confidence and capabilities to lead with authenticity, empathy, and impact. By the end of the session, participants will discover how to empower themselves and others and reach their full leadership potential. Learning Objectives: 1. Learn essential techniques and strategies to enhance communication skills and cultivate meaningful relationships. 2. Learn common concepts for fostering integrity and trust in your personal and professional lives, leading to more effective interactions and better outcomes. 3. Develop critical thinking and problem-solving skills and adopt strategies to become a great decision-maker. 4. Understand how to lead and inspire effective teams, enhance collaboration among team members, and improve overall team performance. 5. Discover ways to empower, influence, and motivate others. 6. Gain insight into how to deliver and receive feedback effectively, and explore its impact on patient care, relationship building, and the work environment. 7. Master the art of delegating tasks effectively to prevent
burnout and maintain productivity. LEADING EFFECTIVE TEAMS Marisa Brunetti, VMD 11:30 AM - 12:20 PM | Room 104
Description: Effective leadership has a significant impact on employee engagement, morale, productivity, retention, and more. This training aims to teach participants ways to lead and inspire effective teams, enhance collaboration among team members, and improve overall team performance. Learning objectives: - Learn how to lead and inspire effective teams. - Review the dysfunctions of a team and how to overcome team challenges.
57 SWVS 2025 ONSITE GUIDE
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