SLAD & THAD Newsletter - Q2

MESSAGE FROM OUR GENERAL MANAGER

Dear Co l l eagues ,

We l come to the 2nd Quar ter Ed i t i on of the Shoo Fee Ma Fee News l et ter 2021 i ssue .

F i r st and foremost , I wou l d l i ke to extend my hear t i est apprec i at i on for a l l your ach i evements and accomp l i shments .

Ref l ect i ng back on what we have accomp l i shed together dur i ng the second quar ter of th i s year , there i s so much to be proud of . Each and every one of you worked t i re l ess l y to prov i de the best qua l i ty of l i fe exper i ence for each and

every one of our guests . Change i s i nev i tab l e and constant change wi th the pressures of outs i de wor l d can br i ng more cha l l enges i n our da i l y operat i ons . Tack l i ng these cha l l enges wi th courage i s our nature and we wi tness th i s da i l y wi th a l l our co l l eagues . Wi th the ongo i ng pandemi c that has af fected many around the wor l d , our tact fu l p l ann i ng and execut i on to c reate that safety net for our guests and co l l eagues i s one success story we can a l l re l ate to . The week l y PCR tests , Mass Vacc i ne programs and the imp l ementat i on of proper Co l l eagues I so l at i on protoco l s have a i ded us to combat th i s pandemi c dur i ng these hard t imes . I am ever gratefu l for a l l your pat i ence , under stand i ng and ass i stance to fo l l ow and adapt the new norma l that we are a l l i n par t of now. Let us cont i nue to l earn and fo l l ow a l l these safety precaut i ons at a l l t imes and he l p break the cha i n . Wi th Shangr i - La Group turn i ng 50 year s o l d th i s year , we can a l l l ook back and remi n i scence the good and great memor i es we a l l shared as a fami l y . We can a l so hope and be l i eve that we wi l l never stop c reat i ng these memorab l e events for our guests and our dear co l l eagues and share our stor i es wi th everyone around us . Stay i ng t rue to our Shangr i - La be l i ef s and va l ues , l et us cont i nue to do our best as a lways , en j oy i ng and ce l ebrat i ng each mi l estone sma l l and b i g . Once aga i n , I am so gratefu l for our wonder fu l team for a l l the i r hard work and commi tment towards our hote l . Let us , together as one fami l y , cont i nue our good work and earn our successes wi th humb l e hear ts .

I wi sh you a l l the very best i n everyth i ng you do . Stay safe and hea l thy .

Ahmed I ssa Genera l Manager

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