COLLEGE OF BUSINESS ADVISING
INITIATIVE SPOTLIGHT : ENHANCING AT-RISK STUDENT SUCCESS
STRATEGIC ALIGNMENT
s Strategic Pillar: The Student Experience, Academic and Faculty Excellence
Executive Summary: In 2024-25, the Advising team within the College of Business (COB) launched a proactive pilot initiative to support students identified as academically at-risk. The program integrated targeted outreach, early alerts and collaborative interventions to improve academic performance and retention. This initiative directly supports Embry-Riddle’s Strategic Pillars for The Student Experience and Academic and Faculty Excellence. The pilot program focused on providing structured, data- informed support to students enrolled in three undergraduate courses during the August term. Key stakeholders — 19 academic advisors, site directors, faculty — collaborated to monitor student performance and engagement at multiple checkpoints (2 weeks prior to the start of the term and at weeks 2, 4 and 8). To enhance student success and retention, this initiative proposes proactive faculty reporting and advisor follow-up at key points during the term, while advisors monitor student performance at strategic intervals in the term and reach out to the faculty as needed. This early intervention strategy aimed to provide timely and targeted support to students, particularly those at risk of under performing, thereby improving academic outcomes and retention rates. Key intervention points were identified at weeks 2, 4 and 8 of the term.
KEY ACCOMPLISHMENTS
s Supported 93 at-risk students across three undergraduate courses. s Increased engagement with academic support services. Faculty alerts prompted student engagement, followed by outreach to the instructor to ensure resolution. One of five students completed the action plan in week 4. s Improved midterm and final grades among participating students. Of the 93 students, 11 were identified as at-risk, with 3 not passing. Through targeted support and strategic monitoring, the pass rate improved by 27%. s Strengthened advisor-faculty collaboration around student retention. Week 2: Two students were identified as “at-risk” with a GPA below 2.5, and three Faculty Alerts were submitted, impacting three advisors. Week 4: Four students were identified as “at-risk” with grades below a C, prompting four Faculty Alerts. Students were encouraged to complete a personalized action plan; however, only one action plan was received. Week 8: No Faculty Alerts were submitted, despite five students having grades below a C. Additionally, five students were at risk with scores below 70%: BUSW 335 - 1, LGMT 430 - 4, BUAN 302 - 0, representing 4.4% of the 114 total enrolled students. Week 9: After targeted outreach, student grades showed a slight improvement: 74%, 44%, 74%, 95% and 52%.
KEY INTERVENTION POINTS
Actions Taken s Project Kickoff: Two weeks prior to term start, faculty and advisors were introduced to the pilot. Guidelines and resources were provided. s Week 2 Interventions: Execute initial outreach activities and resource awareness campaigns. s Week 4 Interventions: Conduct mid-term performance checks and initiate action plans. s Week 8 Interventions: Execute near-term end performance checks and update action plans. s Monitoring and Evaluation: Track progress and collect data on student performance and resource utilization.
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