COLLEGE OF ARTS & SCIENCES ADVISING
INITIATIVE SPOTLIGHT: MOGLI SMS TEXTING PLATFORM
CULTURE OF EXCELLENCE: TEAM COLLABORATION AND INNOVATION
Executive Summary: In 2024-25, the College of Arts and Sciences (COAS) Advising team successfully piloted and launched Mogli, a text-based communication platform that significantly enhances real-time student engagement. Following its success, the initiative expanded to the entire Student Success Office (SSO) — Advising team by July 2024.
Executive Summary: The COAS Advising team cultivated a culture of motivation, support and continuous improvement in 2024-25. Registration periods transformed into energizing, team-driven challenges, elevating efficiency and morale. Year to date, the Undergraduate Team has achieved an impressive 8.54% increase in enrollments compared to the 2023-24 Academic Year. The Graduate Team is also seeing strong momentum with a 7.03% rise across the five major terms — and that’s with the May term still two months out!
STRATEGIC ALIGNMENT
s Strategic Pillar: The Student Experience, Enrollment Management s University Values: Collaboration, innovation, responsiveness to individual needs s University Mission Support: Personalized attention to student success across modalities
STRATEGIC ALIGNMENT
s Strategic Pillar: The Student Experience s University Values: Collaboration, commitment to excellence, teamwork
KEY ACCOMPLISHMENTS
KEY ACCOMPLISHMENTS
s Created a positive, competitive environment that boosted registration engagement. s Encouraged advisors to contribute their expertise by serving on various Worldwide committees, fostering innovation and fresh perspectives across the organization. As a result, we now have an impressive seven advisors making meaningful contributions through active committee participation. s Reinforced interdepartmental collaboration and professional growth.
s Enabled advisors to deliver immediate, personalized student support via SMS. s Over 136,900 messages sent by March 3, 2025, reflecting strong adoption and operational integration. s Strengthened advisor-student relationships, increasing student responsiveness and overall engagement. FORWARD OUTLOOK: COAS Advising will continue monitoring usage metrics and student response trends to optimize communication workflows, ensuring the platform’s long-term value as part of the advising toolkit.
RECOGNITION AND LEADERSHIP
s COAS advisors actively contributed to university-wide initiatives, including the Employee Recognition Committee and the Combined Program Pathways Committee. s Helped foster a culture of appreciation and continuous process improvement university-wide.
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