News in General, September 2018

NEWS IN GENERAL SEPTEMBER 2018 EMPLOYEE MAGAZINE

A WORD FROM OUR CEO Dr. Kenneth Cochran, DSc, RN, FACHE President & CEO I would like to begin by thanking you for participating in the employee engagement survey. We had 83% employee participation, which is slightly lower than last year’s 87%. The next step will be dispersing information to managers to share with their perspective departments. The results of the survey will allow us to celebrate wins and evaluate opportunities for improvement. Both of which are very important as we continue on the path of success and future growth.

We have scheduled several dates and times for the next employee forums. Please plan to attend one of the sessions so that you can stay abreast of current OGHS events, celebrations and new services being offered. We have a lot of important information to share with you. I am very excited to welcome several new physicians to our medical staff. Their introductory messages can be found in this newsletter. Please acknowledge them and make them feel welcome. As a health system, we are very fortunate to have such a diverse, dedicated and experienced medical staff to serve our patients.

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NEWSLETTER SURVEY

Below is the link to this month’s survey. All employees who fill it out correctly will be entered into a drawing to win money in the OGHS online store.

https://goo.gl/forms/UWwHZ2V2weuBWmqX2

At the beginning of December 2018, a lucky winner will be chosen. Be sure to fill out the survey each month to get more chances to win.

KEN COCHRAN- NEW ROTARY PRESIDENT

Rotary Club of Opelousas Sunrise recently installed the 2018-2019 club officers and board members. Kenneth Cochran, DSc, FACHE, President and CEO of Opelousas General Health System, will serve as the new club President. Pictured from left: Deanna LeJeune, Past President, Al Ortego, Board Member, Wil Fontenot, Board Member, Emily Soileau, Board Member, Shaun Callier-Harden, Board Member, Richard Hidalgo, Board Member, Tracey Antee, President Elect, Joe Hidalgo, Foundation Chair and Ken Cochran,

PALS Pediatric Advanced Life Support

CPR

Class Dates September 5 8:00 a.m., 1:00 p.m. September 6 8:00 a.m., 1:00 p.m. September 7 8:00 a.m. September 11 (Beginners) 8:00 a.m., 1:00 p.m.

Renewal Class September 24 and 26, 2018 8:30 am – 4:00 pm

Initial Class September 24-25 and 26-27, 2018 8:30 am- 4:00 pm

September 12 8:00 a.m., 1:00 p.m. September 13 (Beginners) 8:00 a.m.

South Campus, Room 280

Located in South Campus, Room 270

COST: OGH Staff - Free Outside Staff - $40

COST: OGH Staff - $ 10 Outside Staff - $75

Contact Education Department at Ext. 3801 or email Shantelle Savant

Contact Education Department at Ext. 3801 or email Shantelle Savant

*MUST HAVE CURRENT 2015 TEXTBOOK AND PRINTED PRETEST RESULTS TO ATTEND CLASS

PHYSICIAN SPOTLIGHT Dr. Kenneth “Scott” Parks Hospitalist SEPTEMBER 2018

Where are you originally from? I’m originally from Eunice, LA.

Why did you choose OGHS? I was initially recruited by Dr. Kip Schumacher to the Emergency Department in 1991. I’ve enjoyed working here since then. What is your favorite thing about working at OGHS? My favorite thing about working at OGHS is definitely the people. I truly enjoy the relationships I have with all of the staff. What do you enjoy most about being a physician? Caring for people is what I enjoy most about being a physician. My best days at work are those in which I’ve been able to help patients and families deal with difficult issues, whether it is illness, injuries, advancing age, or end of life. What would you like everyone to know about you? Well, besides being a physician, I’d like everyone to know that I am married to a wonderful lady, Lori, and have two wonderful daughters, Ardhyn and Moira. We live in Ville Platte. I love the people and culture of our area and have no plans to go anywhere else. What do you like to do in your free time? My favorite past time is tennis, but I also like to travel. I also enjoy working around the house, just being outdoors.

WELCOME NEW PHYSICIANS

The following physicians have joined Opelousas General Health System’s Medical Staff.

DR. PIERCE PARK

NEPHROLOGY

Dr. Pierce Park earned his medical degree from the University of Chicago Pritzker School of Medicine in Chicago, IL. He completed his Residency at the Department of Medicine at Loyola University in Chicago, IL, and completed his Fellowship training in Nephrology from Johns Hopkins University in Baltimore, MD. He is now accepting new patients. His medical practice is currently located in the Medical North Complex of Opelousas General Health System’s Main Campus at 1270 Attakapas Drive, Suite 103, Opelousas. Dr. Park’s office number is 337-594-3906.

DR. JASON TRAHAN OTOLARYNGOLOGY (ENT)

Dr. Jason Trahan earned his medical degree from Louisiana State University Health Sciences Center in New Orleans, LA. He also completed his Internship and Residency from Louisiana State University Health Sciences Center in New Orleans. Prior to attending medical school, Dr. Trahan worked as a Registered Nurse in OGHS’ Intensive Care Unit. He is now accepting new patients. His medical practice is currently located at OGHS’ South Campus, 3975 I-49 S. Service Rd., Suite 236, Opelousas. Dr. Trahan’s office number is 337-594-6002.

OPELOUSAS GENERAL HEALTH SYSTEM

DR. ELIZA TATE FAMILY MEDICINE

Dr. Eliza Tate earned her medical degree from Louisiana State University Health Sciences Center in Shreveport, LA. She completed her Internship and Residency at LSUHSC-S in Family Medicine at Rapides Regional Medical Center in Alexandria, LA. She served as Chief Resident from 2017– 2018. She has joined the medical practice of Dr. Freddie Fandal, Jr. and is now accepting new patients. Her office address is 17695 Highway 190, Port Barre, LA, and her office number is 337-585-7898.

DR. SAMANTHA VIDRINE

OB/GYN

Kenneth Cochran, DSc, FACHE, President/CEO of Opelousas General Health System has announced that Dr. Samantha Vidrine, OB/GYN, has joined the medical staff of Opelousas General Heath System. Dr. Vidrine earned her medical degree from Louisiana State University Health Sciences Center in Shreveport, LA. She completed her Internship from Florida State University College of Medicine, Sacred Heart Hospital in Pensacola, FL and her Residency from University of Florida College of Medicine, Sacred Heart Hospital in Pensacola, FL.

DR. SAURABH LALAN

NEUROLOGIST

Dr. Saurabh Lalan earned his medical degree from Dr. D.Y. Patil Medical College University of Health Sciences in Mumbai, Maharashtra, India. He completed his Residency at Louisiana State University, New Orleans, LA and his Fellowship Training in Neurophysiology from Louisiana State University, New Orleans. Dr. Lalan is Board Certified in Neurology and Epilepsy. He is now accepting new patients. His medical practice is currently located in the Neurology Clinic in the Medical North Complex of Opelousas General Health System’s Main Campus located at 1270 Attakapas Drive, Suite 103, Opelousas. Dr. Lalan’s office number is 337-678-4152. Dr. Constance Cole, Hematologic Oncologist, earned her medical degree from Texas A&M University in College Station, TX. She completed her Residency at Texas A&M University in College Station, TX and at Baylor Scott & White Medical Center in Temple, TX. Dr. Cole recently completed her Hematology/ Oncology Fellowship at LSU Shreveport. DR. CONSTANCE COLE HEMATOLOGIC ONCOLOGIST

Dr. Cole is practicing at Centre de la Vie, located at South Campus. Her number is 337-942-1126

EMPLOYEE SPOTLIGHT PENNY STERMER

Penny Stermer is being ACKNOWLEDGED as the spotlight employee for September 2018. We would like to INTRODUCE Penny, who has been a member of our OGHS family for the DURATION of 14 years. She works as a Nurse Informaticist in the Information Technology Department.

Penny’s EXPLANATION of her various duties:

Penny’s position as Nurse Informaticist is very diverse and dynamic. She has multiple responsibilities, which include coordinating resources to update processes, providing in- services and assisting end users in the learning and application phases of our many electronic applications. Penny consistently participates in integrating technology with clinical care, documentation and regulatory compliance reporting. Through research and reporting, Penny and her team help clinicians determine best practices, which helps to improve patient safety and outcomes. Penny’s main goal is to ensure the successful implementation, adoption and application of new technologies throughout our health system.

What Penny likes about working at OGHS:

Penny enjoys the “our family caring for yours” attitude of our hospital staff, as well as the amazing teamwork that she is a part of everyday. She really likes being a member of a team that works diligently to ensure that our patient care, as well as our work environment, is at its best and that we remain in a state of constant improvement.

What Penny would like everyone to know about her?

Penny enjoys reading, jogging, indoor spin classes, hiking, camping, fishing in the river and most of all, playing with her grandbabies. She is most THANKFUL and feels very blessed to have a wonderful husband and family, and her four precious grandbabies. She is currently anxiously awaiting two more. Penny is equally grateful for being a part of this awesome OGHS team.

The following employees and physicians were recognized by the patients in the month of August 2018 in our Patient Satisfaction Surveys. Congratulations to each of you and keep up the good work.

Ladonna Baker L&D Anthony Beaugh CT Scan Taylor Bellard PCU Donna Carriere L&D Casey Chamberlain 4N Nicky Cormier ED Kennedy Denham 4N Beoncka Dentley ED Melissa Deshotels L&D Chad Fontenot CT Scan Robert Fontenot ED Christina Guillory PCU Perry Kennerson 4N Carolyn Landreneau L&D Kelly Landry PCU Brenda Lavergne L&D Lori Lavergne L&D Sandy Leger Anesthesia Chinazo Malizu 4N Kristie Manuel 4N Billie Marcotte L&D Cynnamon Albery-Moran ED Kerrie Nolan Nursery Amanda Olivier ED-South Wendy Patin 4N

Sarah Phillips L&D Amelia Pitre PCU Jennifer Quebedeaux ED Christel Richard ICU Amy Rosette L&D Shelita Rousell PCU Sherry Smith L&D Shelley Stelly 4N Virginia Stelly L&D Mary Soileau 4N Morgan Soileau L&D Nicole Thomas 4N Tristin Thomas Nursery

PHYSICIANS

Dr. Eric Amy Dr. Brad Boudreaux Dr. Myungho Cho Dr. Chester Dellinger Dr. John Fontenot Dr. Patrick Gillespie

Dr. Thomas Jarnigan Dr. Christopher Matt Dr. Paula Sharkey Dr. Rachel Tate Dr. Salvador Vazquez Dr. George “Ray”Williams

“Paint the Town Pink” is a breast cancer initiative of Opelousas General Health System

MONDAY, OCTOBER 1, 2018

THURSDAY, OCTOBER 4, 2018

WEDNESDAY SEPTEMBER 26, 2018

“Paint the Town Pink” T-shirts go on sale to the public from 8:30 am to 3:00 pm at the OGHS Main Campus. Cost is $6.00 (S–XL), $8.00 (2XL) & $10 (3XL.) This year the shirts are Pink! Cash Only

*NEW* “Be My Support” Record Decorating Contest (Pre-registration required) 4:00 pm Deadline to drop off your entry to the OGHS Gift Shop. First place is $100 chamber cash. First place for the “People’s Choice” award is $75 chamber cash.

*NEW* Paint the Canvas Pink” (Metal Ribbon Door hanger) 5:30 pm - Join us for a fun night of painting a metal door hanger at the Delta Grand Theatre (pre-registration required) $40 per person.

FRIDAY OCTOBER 12, 2018

FRIDAY, OCTOBER 26, 2018

THURSDAY, OCTOBER 11, 2018

Friday, October 26, 2018 Pink Bag Luncheon & Style Show (Limited Seating) 11:30 am – 1:00 pm – Evangeline Downs Event Center. Tickets can be purchased in the OGHS Business Office or on-line for $15.00. A reserved table of 8 can be purchased for $110

“Pinkest Business and School” Contest Judging of the “Pinkest” Business and School in St. Landry Parish. (Pre-registration is required) Winners will be posted on the Opelousas General Health System Facebook Page.

Indian Hills Country Club Ladies Golf Association’s Golf Tournament. Proceeds to benefit the Paint the Town Pink initiative. Contact Cindy Ortego at 337-945-3931.

WEEKEND T-SHIRT SALES SCHEDULE

For additional information on all our Paint the Town Pink activities, please call 948-5157 or visit our website www.opelousasgeneral.com.

Saturday 9/29- 8:00 to 3:00 Sunday 9/30- 10:00 to 3:00

Saturday 10/6- 8:00 to 3:00 Sunday 10/7-10:00 to 3:00

SEPTEMBER 5, 6, 7, 11, 12, 13, – CPR CLASS https://www.opelousasgeneral.com/admin/Calendar/Event.aspx?cid=2&eid=1296 SEPTEMBER 15 - SHOTS FOR TOTS https://www.opelousasgeneral.com/calendar.aspx?eventid=398 SEPTEMBER 20 – NANA’S TIME https://www.opelousasgeneral.com/calendar.aspx?eventid=1460 PALS RENEWAL CLASS https://www.opelousasgeneral.com/calendar.aspx?eventid=1503 PALS INITIAL CLASS https://www.opelousasgeneral.com/calendar.aspx?eventid=1504 SEPTEMBER 27 – EMPLOYEE FORUMS BEGIN https://www.opelousasgeneral.com/calendar.aspx?eventid=1496 OCTOBER 3 – DEADLINE TO SUBMIT NOMINATIONS FOR HALL OF FAME https://www.opelousasgeneral.com/oghs_foundation/hall_of_fame.aspx CALENDAR OF EVENTS

OCTOBER 4, 11, 18 – PRE-NATAL CLASS SERIES https://www.opelousasgeneral.com/calendar.aspx?eventid=383 OCTOBER 26 – KNOW YOUR NUMBERS https://www.opelousasgeneral.com/calendar.aspx?eventid=1457

CHAT & CHEW

St. Landry Parish has been identified as a medically under served area. Because of this, the La. Dept. of Health, Office of Public Health’s Bureau of Family Health, held a Chat & Chew event at OGHS on August 14 to discuss programs and resources from the bureau and its partners designed to advance the health and well-being of women, children, adolescents and families in Louisiana. Lauren David, RN, IBCLC spoke about our baby-friendly initiative, the benefits of breastfeeding for mom and baby and all of the programs associated with our baby-friendly designation including Nana’s Time and our pre-natal classes. Tracey Antee, Foundation Director, welcomed 15+ agencies in attendance.

ST. LANDRY PARISH SCHOOL BOARD CONVOCATION

Opelousas General Health System participated as a vendor in the St. Landry Parish School Board back to school Convocation at Opelousas High School on August 7. Pictured from left: Ciara Fontenot, WellnessWorks Health Consultant; Shelly Fontenot, Physician Liaison; and Deanna LeJeune, Community Relations Coordinator.

YOUTH BLAST

Shelly Fontenot, Physician Liaison, represented Opelousas General at the St. Landry Parish Youth BLAST. Eighth grade students from all public St. Landry Parish schools attended this event. They learned about saying no to drugs and alcohol, choosing abstinence and making good decisions.

FAMILIES HELPING FAMILIES

Rhonda Lazard, RN, Shelly Fontenot, Physician Liaison and Lauren David, RN, IBCLC attended the Families Helping Families event on August 1 at the Opelousas Civic Center. This event provided resources for expectant mothers, parents and caregivers of children 0-5 years of age .

ELDERLY AWARENESS

Deanna LeJeune, Community Relations Coordinator and Shelly Fontenot, Physician Liaison recently participated in the Opelousas Elderly Awareness Program at the Opelousas Civic Center. Dr. Laura Braham, was one of the guest speakers. She spoke about Colon Cancer.

COMMUNITY BABY SHOWER

On August 9th, Opelousas General Health System hosted a Free Community Baby Shower in celebration of World Breastfeeding Week and National Breastfeeding Month. Participants learned what it means to be a “Baby Friendly” hospital and were able to participate in mini-prenatal classes covering topics including breastfeeding and infant care!

They also enjoyed refreshments, door prizes and visiting with vendors!

BUSINESS AFTER HOURS: DR. JASON TRAHAN

Opelousas General Health System welcomed Dr. Jason Trahan, Otolaryngologist (ENT), to our medical staff on August 23 with a Business After Hours reception and ribbon cutting co-hosted by St. Landry Chamber of Commerce.

SENIORS HELPING SENIORS

On August 17, Dr. Jason Trahan spoke to the Seniors Helping Seniors group in Sunset about Hearing Loss and Hearing Aids. Pictured with Dr. Trahan is Shelly Fontenot, Physician Liaison.

OPELOUSAS PREGNANCY & BREASTFEEDING FAIR

Lauren David, RN, IBCLC, attended the 3rd Annual Opelousas Pregnancy & Breastfeeding Fair on Saturday, August 25 at the Opelousas Public Library. Lauren shared information about pre-natal care, breastfeeding and OGHS services.

EMPLOYEE ADP PORTAL PASSWORD RESET

Employees who need Employee ADP Portal password reset –

Forgot Your User ID/Password? If you forget your login information, you can use the “Forgot Your User ID/Pass- word?” link on your ADP service login page. Enter your first name and last name exactly as they exist in your organization’s records. You will also be asked to enter an email address and/or mobile phone number associated with your account. Upon successful verification of the information that you entered, your user ID will be displayed. To reset your password, select the “I don’t know my password” option and choose an option. • Option 1 – Get and Enter a Code within 15 Minutes if your email address or mobile phone number is unique within your organization, and you have access to it. • Option 2 –Answer Your Security Questions if your email address or mobile phone number in not unique within your organization’s records, or you do not recognize or have access to them.

COMING SOON! Look for more information in the October Newsletter!

NEWS FROM WOMEN SERVICES

On July 26 & 27, Leslie Doucet, RN, Sherry Smith, RN and Lauren David, RN, IBCLC traveled to Mobile, Alabama to attend the EMPower Training Collaborative’s Regional Train the Trainer event. Opelousas General Health System was 1 of only 90 facilities selected from across the country to participate in a year- long collaborative to assist us with staff training in maintaining our Baby Friendly Designation. The EMPower Training initiative is designed to support hospitals by improving knowledge and skills in evidence-based maternity practices supportive of optimal infant nutrition. By providing skills-based competency training on these practices, hospitals and maternity care centers can better ensure that related policies and procedures are implemented safely, as intended, for each mother and her infant. The focus of this new initiative will be on providing tools, materials, and resources to build a sustainable, hospital-specific training plan aimed at improving knowledge and skills on evidence-based maternity care practices. This will be coupled with ongoing technical assistance to support implementation of the training plan.

CIS IS FIRST IN STATE TO USE NEW, LONGER DRUG-COATED BALLOON

Cardiovascular Institute of the South (CIS) is the second in the state to use the Inari ClotTriever system to remove a deep vein thrombosis clot in the left leg of a patient. CIS interventional cardiologist Dr. Kalyan Veerina performed the first procedure in the catheterization laboratory at Opelousas General Health System on August 23. The Inari ClotTriever system includes both a catheter and sheath and is designed to extract large clots from vessels in one procedure without the use of thrombolytic drugs or the need for ICU care post-procedure. The clot removal is entirely mechanical, which minimizes blood loss and the risk of bleeding. “This new system allows us to remove large blood clots without the need for clot-dissolving drugs,” explained Dr. Veerina. “It also helps remove blood clots in the lungs and in the deep veins of the legs. It offers more comfort for our patients as well, with less bleeding risk and a shorter hospital stay.”

Pictured from left to right are: Taylor McBride, RN; Jason Vidrine, RN; Kevin Latiolais, RT; Layla Davis, RT; Chad Thompson, RN; Dr. Kalyan Veerina, MD; Nick Trahan, RN; Ross Barrios, Inari Rep.

CIS IS SECOND IN STATE TO USE NEW CLOTTRIEVER CATHETER

Cardiovascular Institute of the South (CIS) is the first in Louisiana, Texas and Mississippi to use the new, 250mm-length IN.PACT Admi- ral Drug-Coated Balloon (DCB) to treat long superficial femoral artery (SFA) lesions in patients with peripheral artery disease (PAD). CIS interventional cardiologist Dr. Kalyan Veerina performed the first pro- cedure in the catheterization laboratory at Opelousas General Health System on August 23. While this drug-coated balloon technology is not new, this new and longer 250mm balloon manufactured by Medtronic covers the area of two or three standard balloons. Utilizing one balloon decreases the procedure time as well as fluoroscopy time, lowering the radiation exposure for patients. It also incurs less cost, as it uses one balloon as opposed to multiple. “This new device allows us to treat larger, more complex lesions in the legs with one balloon and one intervention,” explained Dr. Veerina. “CIS and Opelousas General are proud to offer this new device to our pa- tients needing treatment of complex lesions due to peripheral artery disease.”

250mm-length IN.PACT Admiral Drug-Coated Balloon (DCB)

QUALITY

July was record month for patient satisfaction due to everyone’s hard work and dedication in improving patient outcome and experience. August continues to show improvements in most areas. Each of you have contributed to this success!

Goal: Reduce Hospital Acquired Infections to 15 YTD (As July 31, 2018) – 4 infections) 2 CAUTIs 0 CLABSI 2 Total abdominal hysterectomy surgical site infection 0 Colon surgical site infections How can we keep improving? Addressing foleys for the inpatients after day 2 Address the necessity of foley usage Remembering protocols for SSIs and educating staff and patients to prevent infections Encourage proper hand hygiene Reduce the utilization of central lines Educating and emphasizing the c-diff protocol 0 C-diff infections 0 MRSA bacteremia

Departments Above or at Target Outpatient Services Ambulatory Surgery Inpatient Emergency Department

PATIENT COMMENTS

“Every nurse and doctor were so very polite and respectful”

“Special thanks to 4N” “Kristie Manuel went above and beyond to help me and make me comfortable” “Mary Davis helped me with a bath and helped to make me comfortable. She is very kind”

“Very caring and compassionate!”

“All of my needs were met”

“Each nurse that helped with my care and infant were excellent!”

“Ms Cynthia was very kind and a sweet person to talk to. She came and brought me some jello-O when I asked. Thank you”

SWIPESENSE

FACILITY COMPLIANCE

Ambulatory Services

1 2 3 4 5

54%

Quality Assurance

Cardiopulmonary Rehab

Respiratory Therapy

- 4% From Previous Period 122,368 opportunities

Pedatrics

SWIPESENSE TOP PERFORMERS!!!

Kayla Boyde 93% Jessica Fontneot 93% Monique Fontenot 93% Kelly Landry 91% Nicole Zeringue 90% Dores Ledet 89% Laura Richard 89% Anna Gillen 88% Christie Medus 87% Kayla Myers 87% Elizabeth Thibodeaux 87% Susan Stefan 86% Givona Common 85% Candice Gigl 85% Brenda Sennette 85% Wanda Ernestine 84%

Sarah Phillips

84% 83%

Victoria Fontenot

Shayna Sam 83% Rosalind Dartest 82% Kathy Latiolais 82% Melissa Dumas 81% Chernell Curtis 80% Wayne Fruge 80% Kristie Manuel 80% Helana Smith 80% Yolanda Clark 79% Amy Larriviere 79% Latoya Thierry 79%

Jessica Fontneot

Monique Fontenot Not Pictured: Kayla Boyde

SOCIAL MEDIA MILESTONES

YEAR TO DATE ON OUR FACEBOOK PAGE WE HAVE REACHED...

FRIENDS WHO FEEL LIKE FAMILY

MINUTES WATCHED

ENGAGEMENTS

IMPRESSIONS

Main Campus 539 E Prudhomme St Opelousas, LA 70570

South Campus 3983 I 49 S Service Rd Opelousas, Louisiana 70570

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