Anchor Language and Style Guide

developments, consisting of:

‘ Retirement Villages ’ – luxury private sale retirement properties and first-class facilities set in village developments ‘Independent Living’ – our private sale/home ownership housing ‘Independent Living with care’ – home ownership developments with on-site homecare services for homeowners

o

o

o

Rented housing

• ‘Rented housing’ is used to describe all rental developments, consisting of:

‘ Rented Housing ’ – our affordable independent living rental properties. Avoid using ‘social housing’ except in communications with stakeholders such as central or local government. ‘Rented housing with extra care’ – rental locations with on-site homecare services for tenants

o

o

Our care division

Use Anchor care homes or care homes when talking solely about our care home locations. Avoid using ‘Anchor Trust’ or abbreviating to ‘ACH’.

Anchor care homes

Our care locations

Care homes

Our care offer

These terms may be used to describe our care homes but will not apply to all homes.

Residential care

Dementia care

Respite care

Convalescence care

Luxury care

Emergency

We have one on call service that should be written in full and not abbreviated

Anchor on Call

Anchor Language and Style Guide v20 300724

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