Board Converting News, August 2, 2021

Helios Appoints Pursley Customer Success Manager

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Helios, the recently unveiled AI and Machine Learning platform tailored to the corrugated converting industry, has named Martin Pursley to the position of Customer Suc-

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cess Manager. The move will help Helios, a product of SUN Automa- tion Group, in their mission of de- livering uptime, profitability, and high quality customer support. “It’s an exciting time to join the Helios team and I’m looking forward to bringing my years of Customer Success experience

Martin Pursley

supporting global organizations in manufacturing, logis- tics, government, and retail to the corrugated industry,” says Pursley. “There is massive potential for growth in the Industrial Internet of Things (IIoT) space and Helios is uniquely positioned to make a meaningful impact in corru- gated box manufacturing.” Helios, which launched in early 2021, is a platform en- gineered to help customers in the corrugated converting industry to minimize downtime, maximize profitability, and decrease the opportunity cost associated with mainte- nance. Its insights allow customers to proactively order parts and schedule repairs by detecting issues before they happen. It allows for remote monitoring of the facilities as well, making it easier to oversee and optimize large-scale and multi-location operations. In his new role, Pursely will be responsible for custom- er implementation, training, and ongoing support. He will work closely and strategically with customers, tailoring the Helios platform to their unique needs. “Martin is a great addition to the Helios team,’’ says Matthew Miller, Director of Technology for SUN Automa- tion Group. “With his support, our customers will be able to fully realize the true value of the Helios platform.” Pursely joins Helios most recently from Systems Alli- ance, Inc., a Software as a Service (SaaS) and digital con- sulting company, where he served as Customer Success Team Lead. He previously worked as Sales and Marketing Executive at ICS Learning Group. He holds a Bachelor of Science in Marketing from Salisbury University. Save The Date For ICCA/WCO Global Summit In The Canary Islands The ICCA Board of Directors has announced that the World Containerboard Organization (WCO) is a co-sponsor of the 2021 Global Summit, which is scheduled for Novem- ber 16-19, 2021, at the Bahia Del Duque Hotel on the island of Tenerife in the Canary Islands, Spain. More information at this year’s rescheduled event will be sent in the coming weeks.


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August 2, 2021

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