What comes next for travel?
Big ideas, bold ambition and breakthrough thinking – travel leaders reveal what’s next and how they’re getting there
Leveraging technology to elevate the travel experience “The future of travel will be defined by the intelligence of the experience and the depth of the human connection it creates. Technology, from AI and seamless digital journeys to hyper- personalisation, are reshaping how travellers discover and engage with destinations, but the demand for authentic, human experiences remains constant. Dubai exemplifies this balance. Guided by the ‘Dubai-It’ blueprint for rapid execution, excellence and results-driven innovation, we are translating vision into impact. From the expansion of Dubai World Central – Al Maktoum International Airport to our digital transformation vision under D33, Dubai is building the future of travel with purpose, precision and people at its core.” His Excellency Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of the Dubai Department of Economy and Tourism (DET)
Innovation and human connection will drive aviation forward “Air travel demand keeps growing, and the future belongs to those who can differentiate their product and offer experiences that appeal to new generations of travellers - without losing the human interaction that creates real value at every touchpoint. Product and service excellence, safety and operational efficiency and will always be at the centre of what we do at Emirates. To drive innovation in these areas and grow our competitive advantage, we will continue to invest in technology, people and partnerships to shape the future of travel.” His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group
138 | ATM YEARBOOK 2026
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