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“The F.A.S.T.E.R principle – flat, agile, streamlined, tech-enabled, efficient and resilient need to be grasped by every civil servant in the face of the COVID-19 pandemic. The services provided to the people should be technology-enabled so that digital technology is utilised due to the changing times driven by the Industrial Revolution 4.0”.
YBHG. TAN SRI MOHD ZUKI ALI Chief Secretary to the Government of Malaysia Honorary Advisor to MIGHT
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