Design Approach & Methodology
WHAT TO EXPECT
Communication At All Levels
It’s a simple concept – but people make the difference in communication. We are big believers in frequent communication to avoid surprises and to reinforce accountability to and for all stakeholders. Whether it pertains to quality, schedules, consultants, jurisdictions, or contractors, proactive and consistent communication at all levels internally within our team and externally with your team is our charge.
We work hard to practice a sundown rule – meaning we make every effort to respond to all communication before the close of each day, even if the resolution is pending.
Defined Schedule
Our approach to scheduling is simple – be as efficient as possible to do the work right the first time. We take every opportunity to shorten the time it takes from project authorization to permit approval, without compromising quality or service. We know that “yesterday” is sometimes not soon enough, and we’re willing and able to go above and beyond to help our clients execute on speed to market. Our teams regularly meet to discuss deadlines and workload, and we pull in additional resources when needed to meet our commitments. Establishing and communicating a defined schedule at the outset is important, and holding everyone on the team accountable to that schedule is imperative.
Solutions
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