Duties and Responsibilities • To ensure that appropriate training on access control programming systems, CCTV system operation accommodation management software packages is undertaken by all appropriate Residential Management team members. • To support in all employee issues with advice, sign posting and assistance to RM’s with performance management, appraisals, staff policy, recruitment and personal development of staff members. To act as a Senior Point of Contact for area in all Human Resource issues and activities. • To ensure that an appropriate First Aider, is available at Halls and to ensure local arrangements for first aid at work are in place. • Oversee the recording and submission of insurance claims to building’s insurers and meet with loss adjusters on site to assess claims. • Responsible for the Out of hours Service for all halls, driving service standards and innovation. • To act as a Duty Manager for the FM Residences outside of normal hours, weekends and Bank Holidays - if required • To be available to work weekends between July – September subject to the needs of the residential move in/out process. • To attend relevant Health and Safety and Safeguarding training courses as appropriate, and undertake any other training deemed necessary to the grade. • To adopt a flexible approach and undertake any other duties of a similar nature, which may be allocated by the line manager, including such duties consistent with your position as may from time to time be assigned to you anywhere in the University. • To work in accordance with the University’s Equal Opportunities Policy and the Staff Charter, promoting equality and diversity in your work. • To undertake continuous personal and professional development, and to support it for any staff you manage through effective use of the University’s Planning, Review and Appraisal scheme and staff development opportunities. • To make full use of all information and communication technologies to meet the requirements of the role and to promote organisational effectiveness. • To lead on the maintenance of relevant office filing systems and general administrative tasks, keeping student records up-to-date both electronically in hard copy whilst ensuring adherence to data protection policies and procedures. • To conduct all financial matters associated with the role in accordance with the University’s policies and procedures, as laid down in the Financial Regulations. • Deputise for the ADCRA in times of Absence, Holidays, Training, etc.
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