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Far East Organization Eng., Construction and Ops | APJ SAP Sales Cloud SAP Integration Suite

Engineering, Construction and Operation

Since 1960, Far East Organization has been contributing to the transformation of Singapore’s urban landscape with over 780+ developments in the residential, hospitality, retail, commercial, and industrial sectors, including 55,000 private homes in Singapore.

80% Improvement In sales process efficiency to close leasing sales 98% Satisfaction Positive user sentiment post go-live after the previous manual requirements >10% Reduced TCO Based on maintenance cost savings over a legacy system

Headquarters Singapore

Products Real estate development

Web Site

fareast.com

Business Challenges • High labor costs due to manual contract and document creation and amendment, manual handling of contract repository, duplication of data entry across email and different systems, multiple manual review across different roles on the same information, and multiple approval processes across different mode of communication and applications. • No proper integration across multiple systems leading to multiple manual data entries, data integrity issues and lead to multiple human checks and reconciliation. • Lack of real-time market insights may lead to suboptimal pricing strategies, reducing potential revenue generation from leased properties. Customer Benefits • By reducing the reliance on manual labor, eliminating errors, and enabling real- time updates, the system streamlines operations, cuts costs, and improves both tenant and landlord experiences. • End-to-End Business Processes Seamlessly integrated with SAP CRM, including SAP Sales Cloud, ensuring a comprehensive business flow for contract, lease, real estate management and finance operations. AI- powered analytics tools track trends in rent pricing, occupancy rates, and lease durations, offering property managers actionable insights for decision-making. Working with SAP on AI deployment. “In the IT industry, it is rare to find technology transformation initiatives that meet both deadline and budget, particularly for complex undertakings involving mission-critical business processes and sensitive data.”

Ng Yee Pern Chief Technology Officer Far East Organizations

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