Go Back
John Keells Consumer Products | APJ SAP Sales Cloud
Consumer Products
John Keells Group is the largest conglomerate listed on the Colombo Stock Exchange. Through innovation, good governance, professional management and strategic partnerships, the John Keells Group is a trusted name and an integral part of the Sri Lankan economy. They do business in the Consumer Products, Retail, Transportation, Leisure, Property and Financial Services sectors.
SAP Service Cloud SAP SuccessFactors
Richer Customer Experiences Using SAP Sales Cloud and SAP Service Cloud
Headquarters Sri Lanka
Products Real Estate and Properties
Web Site keells.com
Business Challenges • The John Keells Property sector is anticipating to sell 700-800 units per year. Their pre-selling cycles, including lead generation, qualification, discussions with customers, and maintaining records were very manual processes. Customer Benefits • Using SAP Sales Cloud and SAP Service Cloud, the customer experience was improved and streamlined. • Internally, they had a better system to track all of the sales negotiations from start to finish. • The company is invested in simplifying their business processes with SAP.
Simplified Business Processes Tracking all sales negotiations from start to finish
“Using SAP Sales Cloud and SAP Service Cloud, we made Customer Experience richer.”
Mohamed Naja Principal Consultant -SAP John Keells Group
Watch the Video
Made with FlippingBook Digital Publishing Software