Enhanced Course Experience Review The Planning Unit of the Office of the Deputy Principal, in conjunction with MITS, successfully improved access to the Course Experience Review ( CER ) for students. This enhancement was achieved through the integration of Qualtrics with the UWI Moodle platform, OurVLE. Prior to this integration, students were limited to accessing their course experience reviews solely through links sent to their email addresses. With the integration, students now have the option to access all their course experience reviews directly within OurVLE. This dual access approach provides students with increased convenience and flexibility in retrieving their course feedback. Increased accessibility has encouraged more students to engage in the feedback process, leading to a more comprehensive and representative understanding of their academic experiences. Online delivery of courses augmenting in-person (face-to-face) mode Prior to the pandemic, less than thirty (30) percent of courses had the benefit of some online content and electronic learning resources supporting the in-person delivery. The pandemic necessitated the use of both synchronous and asynchronous online delivery modes (and assessment) of the full content of all courses. This capability provided students with an expanded, anywhere, anytime learning experience across all courses. Survey findings indicated that students significantly benefitted from this enhancement. Upgrading multimedia-enabled teaching spaces The Campus established a budget of $J24M to assist in making all technology-enabled lecture theatres and other teaching spaces fit for purpose and operable for in-person teaching and learning. MITS completed the critical works for all teaching spaces on schedule, implemented additional technical infrastructure, and maintained and managed all teaching spaces throughout the academic year.
INCREASED DIGITIZATION OF CAMPUS OPERATIONS Digitization of the Campus’s operations, specifically, the use of digital technology and business process re-engineering (and digital data) to drive innovations and improvements in operational efficiency and the customer experience was a priority in the resumption of in-person operations. To this end, Mona Information Technology Services (MITS) rolled out: • Banner 9 Registration Online Portal – to improve the student registration experience; • Electronic Timetabling System (ETS) – to increase the efficiency of scheduling courses and teaching spaces; and • VMC Process Automation (Automation of the workflow and the approval process of the Vacancy Monitoring Committee (VMC)). This includes: ° Online submissions of applications to the VMC ° Tracking the status of the application and approval process ° Access to real-time student registration, faculty teaching load and staff cost data to inform VMC decision-making. MITS collaborated with Faculties to promote and maintain rich course content, electronic learning resources, online activities, and engagement via the Campus learning management system. This provided and expanded a blended delivery modality, enhancing and improving the quality of in-person (face-to-face) teaching and learning. Further, MITS expanded the services offered to online clients, providing greater opportunities for them to reach the Campus anywhere, at any time. This resulted in an increase in the uptake of virtual programmes. Online delivery of courses augmenting in-person (face-to-face) mode Semester I Course Containers Semester II Course Containers Year 2022/2023 1,480 2,035 Year 2021/2022 1,916 2,227 Year 2020/2021 1,842 2,049
MITS collaborated with Faculties to promote and maintain rich course content, electronic learning resources, online activities, and engagement via the Campus learning management system.
29 UWI MONA ANNUAL REPORT 2022/2023
28 UWI MONA ANNUAL REPORT 2022/2023
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