Y O U T H A T H L E T I C G R O U P S
B ANQUE T S q Set up welcome table with snacks and beverage for team’s arrival (and fans) according to banquet event order. Sales will man this table when team arrives, but banquets is responsible for replenishing and clean up. It consists of popcorn, cookies and lemonade…. some are chef ’s choice but always include cookies and lemonade. q It is unusual for youth school teams to request banquet services. However, it is not unusual for Teams to request last minute meals and space in the ballroom or smaller meeting rooms can be used for these requests. Sales should make every effort to coordinate these requests prior to check-in so banquet event orders can be created. This doesn’t always happen so just be open to accommodating last minute requests. q Banquet space might also be used for team hospitality suite with decks of cards,TV, video game system, board games etc.
B E L LMAN
q Instructions should be given to bellman as to time of arrival of coaches or bus, so they can maintain a clear drive for unloading. q Please have confirmed parking space for buses and communicate to drivers so busses can be moved as quickly as possible after unloading.
HOUS K E E P I NG
q Assign the rooms to multiple housekeepers if the group is due in earlier in the day. q If all request stay over service, same thing to spread out the workload. q Anticipate the stay with extra towels, shampoo etc. in the rooms prior to arrival. q If the group will be using the sofa bed, you can pre-make the sofa bed. q Ensure laundry is staffed and pool towel inventory levels are sufficient. q Additional Housemen/Lobby attendant hours may be required during large tournaments.
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