Y O U T H A T H L E T I C G R O U P S
COMP S E RV I CE S q Breakfast is a BIG DEAL! Please ensure you are adequately staffed for a crowd. q Know schedules of games/tournaments to staff for heavy breakfast hit or sometimes breakfast will be hit twice by same group. q Post Red,Yellow, Green light system (posters) with coordinating times to indicate breakfast flow for guests who may want to avoid a crowd and have a schedule that permits. q Manager’s reception may be busy depending on the tournament or team spor t. An event with a large team following could potentially fill the hotel-be prepared.
ACCOUNT I NG
q Let’s make it easy to get paid! q Payment-Teams can pay by credit card, school check or PO. Purchase Orders and or P-cards should be received at least seven days in advance (if possible). Schools sometimes can take 90 days to pay the PO’s. q Under each team cover sheet given to accounting by sales, have the rooming list that is sent to the team coach, a list of everyone in each room. The proper ty created invoice sent out to each coach/AD, and city tax form and policies and procedure. q The invoice sent is what they use to either bring us the school check or they use to give to their purchasing depar tment when they use the credit card. q Make sure the coach has received a copy of the city tax form, so he can have it filled out upon arrival. They are told to bring their tax exemption form upon arrival and the front desk inputs their number into the house account for that team. q If commissionable to an intermediary, and all payments have been made, ensure commission payment is in process.
S ECUR I TY
q No food and drink or glassware at the pool signage. q Quiet time signs for the floors. q Make sure security has contact info for coaches or chaperones in case they need to contact them during the night.
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