Emergency Communication Guide & Crisis Communication Plan

Messaging For Standard Response Protocol

Secure (Secure the Perimeter)

Trigger: External threat or danger outside the school. Action: Secure the perimeter and prevent unauthorized access.

Messaging:

Initial Message: • Automated Call / Text to Parents / Guardians:

"Attention [Center Name] parents and guardians, the center is in a Secure due to an external situation. All students and staff are safe inside the building, and the perimeter is secured. Please do not come to the center. We will update you as we receive more information."

Update Message: • Social Media Post / Program Website / School Messenger:

"The Lockout at [Center Name] remains in effect. Students and staff are safe. We are closely monitoring the situation and will provide more information as it becomes available."

End Message: • Automated Call / Text / School Messenger:

"The Lockout at [Center Name] has been lifted. All students and staff are safe, and normal operations have resumed. Thank you for your patience and understanding."

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